DevOps Engineer

Collinson is the global privatelyowned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide marketleading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.


Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 global colleagues.

Purpose of the job

We are seeking a DevOps Engineer with experience in building deploying and maintaining largescale highperformance systems using AWS Terraform Kubernetes and Docker. The ideal candidatewill have a strong background in infrastructure automation and be comfortable working with avariety of different technologies.

This is an exciting opportunity to work on a wide range of projects and be part of a team that isdriving innovation in the field of DevOps. If you are a highly motivated resultsdriven individual witha passion for infrastructure automation and scaling we encourage you to apply.

Key Responsibilities

As a DevOps Engineer you will act as an escalation point for any Cloud/CICD based issues.

You will act as an expert for cloud technologies (AWS) and advocate standards and best practicesto be applied.

As the technical owner for the infrastructure supporting Collinsons services you will be proactivelythinking about how to ensure it is secure and resilient with sufficient monitoring and alertingallowing you to react to deviations swiftly.

You will have a good understanding of best practices around Cloud Network and Application Security allowing you to handle security alerts confidently implement standards and provide advice to other engineering teams.

You will have experience building and running a technical platform which other engineering teams depend on with developer experience and resilience always in mind.

Work with various teams to design and implement development pipelines with automation at the heart of every design.

You will use your architectural experience to not just help deliver development pipelines (CI/CD) but also solution architecture so that every solution is built in a wellthought forward thinking way.

Working with partners in other teams to help deliver solutions for Collinson and its companies to market. This involves working with both technical and nontechnical personnel and so communication skills must be excellent both written and verbal with the ability to communicate at all levels of the business.

Responsible for performing root cause analysis for underlying issues and incidents that affect systems performance and availability including proactively identifying and resolving known errors and problems to minimize incident reoccurrence.

Assist in the analysis and evaluation of vendor supplied software and hardware products in accordance with Company requirements and specifications.

Helping to translate business and customer requirements into solid and stable solutions.

Executing projects and tasks independently and with limited direct supervision.

To provide the technical input into planning and implementation of complex upgrades installation and releases.

To keep abreast of updates in information technology being able to recommend and evaluate products and services for use within group and communicating said recommendations effectively.

Expected to make recommendations for improvement in respect of Group IT process and operational support.

Being part of the oncall rotation will be expected and required to ensure our customer always get the best experience.

Knowledge skills and experience required

Knowledge in Cloud Technologies specifically AWS

Ideally AWS Certified to demonstrate theoretical awareness of best practices

Understanding of Source Control Systems specifically Git.

Experience with Infrastructure as Code including a working knowledge of Terraform

Awareness of PCI and ISO27001 and the impact these have on infrastructure networks andapplication designs

Scripting experience in either PowerShell Bash or Python

Familiar with Containerisation specifically Docker & Kubernetes

Linux and Windows Server experience

Experience with monitoring and logging tools ideally AppDynamics and Datadog

Working knowledge of networking technologies including DNS Firewall Configuration WAF andLoad Balancing.

Passionate to learn and develop new skills and experience.

The ability to work well as part of a multi skilled team all focused on a common goal.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.