Senior Content Designer

The role 

As our value grows so does our need for extraordinary people. Content designers at Checkout.com build bestinclass financial products and online payment solutions by creating human empowering and intuitive inproduct communication strategies. Youll be an integral part of our design process responsible for crafting compelling experiences that respond to our merchants needs and giving them the tools they need to deliver unrivalled performance. 

As a small but impactdriven team we need an independent individual who is comfortable leading content design for a particular product or feature some of which we may be staffing for the first time. Youll show what Content Design can do. 

The team is led by the Senior Manager Content Design and is embedded within a centralised Design organisation. Youll partner closely with other content designers product designers and user researchers in addition to key stakeholders such as product management and engineering.

How youll make an impact

• Own content design for your product area/s and lead inproduct communication strategy for key features and launches.

• Partner closely with your design peers to produce cohesive considered product experiences to deadlines.

• Partner with technical writers to help define content journeys from the user interface to our documentation sites.

• Give constructive feedback on product strategy product design and user research and receive feedback on your work.

• Present your designs to stakeholders at all levels. 

• Increase your impact by considering the effect of your work on the broader experience and by advocating for solutions that scale.

• Document and share processes patterns standards and terminology.

• Work independently and autonomously and prioritise your workload effectively seeking support when necessary.

• Be an evangelist for content design at Checkout.com.

• Contribute to a strong design culture and participate in the community. 

• Develop expertise in the payments space.

Qualifications :

With your expertise and experience you excel at crafting intuitive and seamless designs. Youre keen to get to know your customers and develop a deep understanding of their needs finding a harmonious solution between the needs of our merchants and our needs as a business. Crucially you understand the importance of great content and the role it plays in the development of successful products and can inspire the same enthusiasm in others. Youre an articulate and empathetic communicator who is able to present work effectively navigate ambiguity with grace give and receive constructive feedback well and influence product direction.

• Experience in content design or UX writing for desktop and mobile experiences with a portfolio that includes examples such as design mocks prototypes and extracts from style guides. 

• Fluent in written and verbal English.

• Experience of contributing to design systems content patterns style guides and terminology databases. 

• Able to produce high quality errorfree content to tight deadlines consistently.

• Able to think in systems: you can see the big picture and how your work fits in. 

• Able to collaborate closely and effectively with peers from various disciplines including product design product management and engineering.

• Experience of presenting to and influencing stakeholders at all levels of seniority.

• Experience of using user research findings and analytics insights to inform your decisions. 

• Able to work independently.

Additional Information :

Hybrid Working Model: 
All of our offices globally are onsite 3 times per week (Tuesday Wednesday and Thursday). Weve worked towards enabling teams to work collaboratively in the same space while also being able to partner with colleagues globally. During your days at the office we offer amazing snacks breakfast and lunch options in all of our locations.

Apply without meeting all requirements statement 

If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.

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