Technical Support Specialist with English
Technical Support Specialist with English
Posted on :
16-01-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Your daily tasks:
- Providing technical support (email support) to users of Techland S.A. software.
- Actively seeking solutions to reported problems in cooperation with other departments of the company.
- Documenting and reporting issues to relevant teams/departments in the company.
- You will work from Monday Friday in standard business hours (no shifts!).
Qualifications :
- Very good command of the English language (B2 level or higher).
- Knowledge of the video game industry youre an active player.
- Min. secondary education (IT or related).
- Good knowledge of Windows operating systems.
- Knowledge of how to operate Playstation Xbox and Nintendo consoles.
- Knowledge of digital game distribution platforms with particular emphasis on Steam.
- Highly developed communication skills.
Nice to have:
- Experience in customer service.
- Knowledge of ticket handling systems/platforms.
- Knowledge of an additional foreign language.
- Being comfortable with social media platforms (St
eam reviews Reddit etc.).
Additional Information :
What we can offer:
- A wide array of benefits: private medical care life insurance prohealth campaigns gifts for different occasions.
- An outstanding work atmosphere in a highlyskilled team of professionals with flexible working hours no dress code and full support of the dedicated HR Business Partner.
- A constant stream of company newsletters PR & project updates so you will always be in the know.
- Many opportunities for personal development: a dedicated development budget for each employee extra two paid days for training and CSR stable career paths extensive internal and external training and financing of English and Polish language classes.
- Stateoftheart offices filled with chillout zones a fully equipped kitchen a gym (Wrocaw office) and a free car park (Wrocaw/Warsaw office).
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
