Sales Operations Assistant Representative - CR Remote
Sales Operations Assistant Representative - CR Remote
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Salary Not Disclosed
1 Vacancy
Job Description
Experian Insurance Services is reinventing the insurance broker model with technology data and human interaction. We are on a mission to make the process of finding the best home and auto insurance easy straightforward and transparent. Were serious about building and using technology to save our customers money time and hassle and were just getting started with what we will accomplish. Were looking for people who are just as passionate about products that help make consumers financial lives easier as we are. You will be reporting to the sales operation team leader.
Customer Interaction:
- Engage with customers by inbound and outbound calls (primary).
- Provide a positive and helpful experience by answering questions and gathering necessary information to prepare insurance quotes.
- Connect customers with licensed insurance agents.
- Provide support through emails and chats.
Account Management:
- Manage existing customer accounts for personal insurance policies through phone email text and chat.
- Assist customers across platforms accurately.
Team Collaboration:
- Work in a fun and collaborative team environment.
- Maintain an adaptable approach to changes in procedures.
Insurance Knowledge:
- Understand and work with offerings from over 20 insurance carriers to quote policies for auto home renters and more.
- Follow standard operating procedures (SOPs) to create accurate customer insurance quotes based on profile details.
- You will run insurance history reports to ensure proper rating and compliance.
Qualifications :
Qualifications:
- Demonstrates skill in arranging tasks according to their urgency importance and deadlines.
- You are thorough and ensure accuracy in all tasks
- Experience working in a fastpaced environment and adaptability to change.
- Reliable internet connection and a quiet distractionfree workspace for remote work.
- This is a 100% remote opportunity open to applicants who reside in Costa Rica only.
Additional Information :
Experian Careers Creating a better tomorrow together
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition for the last five years weve been named in the 100 Worlds Most Innovative Companies by Forbes Magazine. With a focus on our employees we have been certified for the third time as Great Place To Work (GPTW).
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age
#LILM1
#LIRemote
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
