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You will be updated with latest job alerts via emailIdentify process improvement opportunities Responsible to deliver benefit as per contractual productivity agreement with the client Delivery of Digital Transformation and Continuous Improvement initiatives as per the Transformation roadmap Build curated market leading transformation solutions for the client working with crossfunctional teams (internal and external) Adherence to internal protocol around project identification execution etc. through design thinking workshops duediligence reimagining customer journeys blueprinting activities etc. keeping in mind customer effort reduction improving straight through processing etc. Team/people management talent development Excel in developing strong stakeholder dialogue across all levels (both WNS and client) Qualifications Minimum academic qualification: College Graduates (15 Years) basis our specific role requirementSkills System working knowledge required: Basic Computer Knowledge (Citrix ADUC Windows OS basic internet and webbased applications) Language proficiency (English) Good/ Excellent Should possess good analytical skills communication and negotiation skills. Excellent knowledge of Excel Word Power point & Minitab. Certified lean six sigma Blackbelt. Project management and design thinking practitioner P&C Insurance experience will be desirable Experience in managing design thinking workshops to reimagine customer journeys future operating model best inclass practices Action and results oriented selfdriven person with high energy level analytical and structured quality focused and adaptable Flexible and capable of domestic and international travelExperience8 to 12 years of overall work experience; At least 3 yrs in Insurance domain is preferable. Should have exposure or knowledge of digital technologies in Process transformation i.e. Process Mining RPA Analytics ML and AI and Gen AI
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Fulltime
Full-time