Director of Technical Writing and Content
Director of Technical Writing and Content
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Salary Not Disclosed
1 Vacancy
Job Description
The Technical Writing and Content Lead in Corporate IT is an exciting role that will enable you to develop and execute the communications strategy ensure alignment to business goals across the company.
The individual will help Visa achieve our business objectives through strategic communications programs and support business development. The individual supports and works with Head of Corporate IT partnering with senior business leaders and teams to advance the business agenda manage and deliver strategic communication campaigns internally and externally to support business objectives and drive growth in the market.
Corporate Reputation & Media Relations
- Develop and facilitate communication programs across owned earned paid and social channels in close partnership with regional corporate communication teams and marketing team
- Support development of media strategy and materials manage the execution of media engagements to enhance Visas reputation
- Enable effective employee to employee communication in transforming Corporate IT into a bestinclass IT organization which includes but is not limited to thought leadership building narrative development industry advocacy and customer and employee education
- Develop socialled campaign to support corporate brand building for the mass consumer segments.
- Maintain a regular cadence of content and brand visibility for Visas market leadership in multiple channels and social media including LinkedIn
- Support issue preparedness and crisis management develop responses for target stakeholders.
- Provide guidance and expertise to crossfunctional teams on emerging trends and issues facing the company broadly
- Report media trends and sentiments measure outcomes and impact
Integrated Communications & Employee Engagement
- Collaborate with internal functions such as Marketing team and Government Engagement team to elevate brand reputation and engagement through integrated strategic plan
- Support the development and execution of effective employee engagement plan building a culture to create the next wave of momentum and be the great place to work
Social Impact & Administration
- Collaborate with a network of local community business partners and volunteering leaders to develop and lead social impact programs that link to Visas sustainability and business strategies
- Work closely with regional and global social impact team to develop adapt and leverage resources in diverse internal and external platforms
- Assist with budget tracking opening scope of work requests managing and reconciling purchase orders and complete timely receiving in accordance with Visa policies
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications:
- Bachelors Degree or above in Communications Journalism Marketing or related disciplines
- At least 8 years of solid experience in public relations within technology or financial services or a relevant field ideally with inhouse and/or agency background
Preferred Qualifications:
- Experience in managing and executing a diverse spectrum of communication programs including media relations B2B communication / campaign issue management content development thought leadership building community engagement influencer relations social impact and integrated branding campaigns
- Indepth understanding of sociopolitical landscape and kept abreast of current affairs
- Skilled in strategic communication planning grounded on insights direction setting and measurable results
- Knowledge and experience in delivering strategic communication projects endtoend
- Excellent storytelling abilities including interpersonal and presentation skills
- Proven ability to effectively draft edit and proofread communication materials
- Strong business acumen and be an adaptive learner with strong attention to detail
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 145400.00 to 210800.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
