IT Technician Permanent - Midrand
IT Technician Permanent - Midrand
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1 Vacancy
Job Description
IT Technician (Permanent) Midrand
POSITION: Permanent
COMMENCEMENT: ASAP
PURPOSE OF POSITION: This role will provide technical support including laptop and desktop hardware peripherals printers desktop and mobile phones. The position will also provide ad hoc training on application use and various internal process and procedures as well as assist in providing periodic reports inventory management and other administrative tasks as needed. Ensuring the proper functioning of the server room and network.
MINIMUM REQUIREMENTS:
- Degree in Information Technology
- 2 3 years experience in Pharmaceutical Industry or FMCG.
- High levels of confidentiality credibility and trust.
- Accuracy and attention to detail in execution.
- Reliability in meeting set deadlines set priorities and uses organization and administration skills.
- Excellent communication skills (verbal and written) fluent in English.
KEY PERFORMANCE AREAS:
- Provide onsite technical support to employees.
- Troubleshoot multiple computer and mobile platforms: Macintosh Windows Linux Android and iOS.
- Provide advanced support for multiple enterprise applications including email calendar scheduling word processing spreadsheets presentations Internet browsers and specialized departmentspecific applications.
- Manage and provision equipment (mobile phone desktop peripherals laptops and desktops).
- Troubleshoot and support video conference equipment including events held onsite.
- Remotely troubleshoot local and networked printers including multifunctional copiers.
- Open track and close all service requests as well as manage the classification assignment tracking and completion of requests.
- Identify and implement innovative solutions to resolve customer issues.
- Liaise between suppliers and internal team.
- Operation of the enterprise network and server room.
- Coordinate projects according to the allotted budget.
- Documenting and administration of the IT Department.
- License software renewals.
Competencies:
- Strong problemsolving skills and attention to detail
- Expert Knowhow
- Customer orientation
- Goal & result orientation
- Sense of Market and future trends
- Adaptability / Flexibility
- Conflict Management
- Planning & Organizing
** Note: A Comprehensive list of all duties and responsibilities will be disclosed to / discussed with shortlisted candidates.
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iSanqa is your trusted Level 2 BEE recruitment partner dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff temporary resources and efficient contract management and billing facilitation iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience we are committed to evolving our practices to ensure ongoing excellence.
Employment Type
Full Time
