FLDOHPatient Care ProgramsHelp Desk Specialist Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
FLDOHCommunicable DiseasesPatient Care ProgramsHelp Desk Specialist
Pay Rate Vendor Rate
JOB DESCRIPTION:
*** Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
SKILLS NEEDED:
*** Three years of customer service experience.
*** Two years of clerical duties in data entry and troubleshooting.
*** Three years of Microsoft Office proficiency.
*** Professional office experience
Required/Desired Skills
Skill | Required /Desired | Amount | of Experience |
---|
Ability to speak and understand English | Required | 0 | |
High School Diploma or Equivalent | Required | 0 | |
3 yrs customer service experience in a professional environment | Required | 3 | Years |
2 yrs of clerical duties in data entry and troubleshooting | Required | 2 | Years |
Proficient in Microsoft Office Suite | Required | 3 | Years |
Help desk experience | Highly desired | 0 | |
Questions
No. | Question |
---|
Question1 | Your candidates Pay Rate for this requisition must be Vendor rate . Do you accept this requirement |
Question2 | Please list your candidates email address. |
Question3 | Please list the city and state where your candidate currently resides. |
Question4 | How soon can your candidate start if selected for this opportunity |
Question5 | Have you confirmed that your candidate is aware of AND can successfully complete the mandatory preemployment screening requirements detailed in the Compliance tab of this VectorVMS requisition |
Question6 | If applicable (safety sensitive positions) do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract |
Question7 | If applicable (safety sensitive positions) do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements in compliance with ANSI and OSHA and that such equipment will be provided at your company s/candidate s expense |
Question8 | This is a temporary/contract opportunity. As the supplier/employer you are the party providing any benefits including PTO or paid holidays. Please confirm you have counseled the candidate to make them aware of the work arrangements and compensation. |
Question9 | Does you candidate have any preplanned time off including doctor appointments within the 1st 90 days |
Question10 | Does your candidate have experience providing technical assistance in a help desk environment |
Employment Type
Full Time
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