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A day in the life:
The Program Manager is responsible for the overall delivery of either a group of related projects 12 programs across 3 functions within the company or 3 well established and mature scrum/operational teams.
The Program Manager oversees the Project Managers Business Analysts and Engineers responsible for tactical delivery of key projects within the program that could be agile OR waterfall. They will work closely with the business/product partners technology/business stakeholders architecture portfolio & core delivery teams.
Responsible for overall delivery of new or established capabilities in the program from planning to development that serves a longterm business objective OR responsible for 23 scrum/operational teams
Manages the assigned program including but not limited to managing established and mature products teams capability or category or technology solution implementation or migration
Develops relationships and collaborates with internal and external stakeholders across regions and cross functional teams to ensure solutions meet timeline and business objectives.
Creates overall timeline stakeholder analysis communication plan crossfunctional dependencies reporting structure to track progress across multiple workstreams with guidance from Sr. Program Manager or Technology Manager
Unblocks the team and proactively problem solves as needed throughout the program lifecycle with guidance from Sr. Program Manager or Technology Manager
Effectively identifies and solves for potential risks issues and development strategies to prevent realization of risks while providing transparency to the applicable stakeholders
Validates that the project delivers the expected outcomes supports business objectives is of quality
Guides and coaches the Project Managers to ensure the objectives of a project are understood documented and measurable
Manages Program budget (actuals & forecast)
Onboarding & offboarding of resources
Owns program related resource management and 3rd party vendor management. Point of Contact for Procurement Security Legal Stakeholder Management (Sponsor Leadership Architects)
Ensures all project/program tasks are clearly understood assigned and tracked.
Qualifications:
8 years in technology or related field w/ 5 yrs exp in project management 12 yrs in program management scrum/safe or other agile practice certification required.
Postsecondary education in computer science electrical / software engineering or related field
5 years experience working in Digital/eCommerce domain
Proven experience in leading the strategic path and delivery of multiple portfolio management capabilities such as but not limited to onboarding recruiting vendor management capacity management dependency management resource management annual planning process workforce management etc.
Ability to operate with low degree of ambiguity leveraging existing processes and tools with guidance from Technology Manager
Proven experience managing budget of >$35 M capex annually or size of initiative along with experience in forecasting.
Experience in managing waterfall hybrid & agile delivery teams
Proven track record and experience working in a global company with technology teams in India and North America
Passion for problem solving w/ an ability to excel in an ambiguous environment
Demonstrated ability to function in a fast paced multiprogram environment with changing priorities
Ability to anticipate potential problems and proactively troubleshoot to resolve issues
Strong leadership skills including the ability to influence and gain consensus in the absence of direct authority
Proven results working with global and remote teams across different time zones
Must haves:
Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
Communicates with honesty and kindness and creates the space for others to do the same.
Leads with courage knowing the possibility of greatness is bigger than the fear of failure.
Fosters connection by putting people first and building trusting relationships.
Integrates fun and joy as a way of being and working aka doesnt take themselves too seriously.
Required Skills : Program Management
Basic Qualification :
Additional Skills : Manager
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
Full Time