Job Description
Responsibilities:
The primary responsibility of the Medical Services is to coordinate responses to all inquiries received through different channels from healthcare providers and other external stakeholders ensuring the highest standards in medical communications.
Medical Review
- Manage all the processes related to promotional material review and approval (i.e. review flows priorities outsourcing metrics SOP implementation of regional initiatives).
- Be knowledgeable of the different regulations and laws governing promotional materials in the country.
- Ensure that medical review of materials is completed with accuracy and in a timely manner meeting company policies and country regulations prior to public release.
- Provide compliance leadership and training to country staff.
Medical Information
- Respond to or triage unsolicited onlabel and offlabel inquiries received from healthcare providers and other external and internal stakeholders.
- Ensure that responses to medical inquiries are highquality professional communications.
- Setup standardized answers for frequently asked questions or routine requests in collaboration with Medical Advisors and Medical Science Liaisons.
- Research assess and compile responses from published and unpublished literature to create clinical support in a fair balanced and scientifically accurate format.
- Report adverse events and product quality complaints to the appropriate departments.
DPOC (Designated Point of Contact) Process Management
- Ensure receipt classification and appropriate routing of product inquiries for further processing to meet regulatory and business requirements.
- Assure DPOC database is accurately maintained.
- Generate and report DPOC monthly key performance metrics.
- Identify gaps within the medical information process and provide rapid resolution.
- Support and train Medical Advisors/Medical Science Liaison and other staff in the management of DPOC/medical information requests.
Required Experience and Skills:
- At least 3 years working experiences in Pharma
- At least 1 year in Medical Information Medical Review
Preferred Experience and Skills:
- PharmD
- TA: CV Respi(Primary Care)
Secondary Job Description
Must haves:
- Medical Information & Review (1 )
- Pharmaceutical Industry(3
)
Good to haves:
- PharmD
- TA: CV Respi(Primary Care)
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Womens Health expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
As an equal opportunity employer we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.