Travel Advisor Athens
Travel Advisor Athens
Posted on :
15-01-2025
Employer Active
1 Vacancy
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Job Description
About Us:
Join one of the worlds leading travel portals and become part of a global team dedicated to creating unforgettable travel experiences. As a Bilingual Travel Advisor youll support Croatianspeaking customers ensuring their journey starts with an exceptional booking experience.
Key Responsibilities:
- Customer Support Excellence: Handle inbound inquiries via phone assisting Croatianspeaking clients with booking accommodations and resolving any travelrelated issues.
- Problem Solving: Troubleshoot issues on our platform to ensure seamless functionality and a superior user experience.
- Relationship Building: Foster positive client relationships by delivering personalized service and exceeding customer expectations.
- Record Maintenance: Accurately document customer interactions to improve service delivery.
- Collaboration: Work closely with crossfunctional teams to enhance the overall customer journey.
What We Offer:
- Compensation Package:
- Base Salary: 1200 EUR gross monthly (14thmonth pay).
- Performance Bonus: Up to 8% monthly.
- Meal Voucher: 50 EUR per month.
- Benefits:
- Private health and life insurance.
- 25 days of annual leave.
- Career advancement opportunities in a thriving global tech company.
- Equipment provided for remote work.
Requirements:
- Language Skills: Native or fluent in Croatian with excellent English proficiency (C1 level).
- Educational Background: High school diploma required; a university degree is a plus.
- CustomerCentric Approach: Passionate about delivering topnotch service and resolving issues efficiently.
- Tech Savvy: Comfortable troubleshooting digital platforms.
- Adaptability: Ability to thrive in a fastpaced environment and work both independently and as part of a team.
Training and Onboarding:
- Duration: 3 weeks
- Comprehensive training to equip you with the skills and knowledge needed for success.
Schedule:
- MonSun 08:0017:00
- 40 hours per week (8 hours per day 5 days per week).
- Shifts are scheduled in advance to allow flexibility and worklife balance.
Location: Athens
Hiring Process:
- Application Review.
- Online Language Test (to be completed before the HR interview).
- HR Interview.
Why Join Us
- Be part of an innovative company that values your growth and contribution.
- Work in a diverse and inclusive environment where collaboration and creativity thrive.
- Enjoy the flexibility and benefits of remote work while making a global impact.
Ready to embark on an exciting journey Apply today and help us redefine the travel experience for millions of customers!
Starting date: 14/Feb/25
Employment Type
Full Time
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