Job Summary:
We are seeking a highly organized and personable Clinic Receptionist. The ideal candidate will possess exceptional communication and customer service skills with a genuine passion for creating a warm and welcoming experience for the clients. As the first point of contact for our clinic you will play a vital role in upholding our commitment to providing outstanding service and exceeding client expectations.
Key Responsibilities:
- Greet clients warmly and professionally ensuring a positive and memorable first impression
- Answer phone calls promptly and courteously effectively directing inquiries to the appropriate department or team member.
- Schedule appointments efficiently managing the clinics calendar with flexibility and attention to detail
- Conduct smooth and efficient client checkin procedures updating client information accurately within our electronic medical records system.
- Process payments and issue receipts with accuracy and professionalism.
- Maintain a clean organized and inviting reception area that reflects the highquality aesthetic experience.
- Assist with various administrative tasks including filing data entry and recordkeeping ensuring all information is maintained securely and confidentially.
- Collaborate effectively with other team members to ensure the seamless and efficient operation of the clinic.
- Maintain the strictest confidentiality of all client information in accordance with relevant data privacy regulations.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a medical or healthcare setting is highly preferred with a strong interest in the aesthetics industry a significant advantage.
- Proven ability to multitask effectively and thrive in a fastpaced environment.
- Strong attention to detail and exceptional organizational skills.
- Fluency in both Arabic and English both written and spoken is essential.