xPA - Team Administrator

We are looking for a talented and driven Team Administrator to join our dynamic xP&A team.

As a Team Administrator you will be the backbone of our operations providing essential support to ensure the smooth running of projects and team activities. This role involves a dynamic mix of administrative planning and clientfacing responsibilities requiring you to be highly organized detailoriented and proactive.

From managing resource planning and project administration to facilitating client feedback and ensuring operational efficiency you will play a critical role in enabling our team to deliver exceptional results. Your excellent communication and multitasking skills combined with your ability to thrive under pressure will make you a key contributor to our teams success.

Who Are We

Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.

We deliver agility resilience and intelligence to any enterprise enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years providing them with the expertise to build operate and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrows reality. These technologies include but are not limited to: Microsoft SAP Qlik Snowflake Alteryx Automation Anywhere and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture industry exposure and the passion of our people. We have three key crossfunctional teams Functional and Specialist Consulting Development and Engineering teams. Based in four global offices our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fastpaced culture visit: Careers at Decision Inc.

What Will You Do

Key Responsibility:

• Assist with general office administration and management (including HR Finance and Marketing related activities)
• Resource Planning Maintain Resource Plan (add and update projects rates resources for specific team)
• Ensure utilization and leave for employees are kept up to date
• Provide utilization calculation for reporting
• Assist in planning of available resources
• Project Administration
• Create and maintain projects in time management system
• Ensure team captures time sheets for work performed
• Complete vendor applications
• Ensure NDAs are signed
• Ensure signed POs and quotations are received and assist with tracking
• Ensure Service Agreements or similar are signed if required
• Arrange all necessary access or equipment for employees on the project
• Client Feedback Surveys
• Request feedback from clients as and when projects close or biannually for longer term projects and capture results
• Assist with monthly invoicing Provide time sheets reports to clients for invoicing
• Keep track of project expenses for invoicing
• Ensure debtors are followed up with
• Operations KPIs Assist with tracking of committed monthly revenue team utilization

Who Do You Need to Be

• University Graduate
• 1 2 years experience in an administrative role
• Excellent communication skills
• Good interpersonal skills
• Ability to multitask (essential)
• Assertive selfstarter
• Strong experience in Microsoft Office
• Ability to respond well to pressure
• Organizing and planning skills
• Exceptional attention to detail
• A professional image is a key requirement within the role