Multilingual Customer Service Officer in Lisbon
Multilingual Customer Service Officer in Lisbon
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Job Description
Multilingual Customer Service Officer (French / Dutch / German) Lisbon
Are you passionate about customer service and ready to take your career to the next level with an international company We are looking for Multilingual Customer Service Officers fluent in French Dutch and German to join our growing team in Lisbon. If you thrive in a fastpaced environment enjoy solving customer issues and are ready for an exciting new adventure this is the perfect opportunity for you!
Your Responsibilities:
- Provide exceptional customer support across multiple channels (phone email chat) in French Dutch and German.
- Assist customers with inquiries resolve productrelated issues and handle complaints in a friendly and professional manner.
- Collaborate with different departments to ensure timely and effective solutions to customer needs.
- Maintain customer records ensuring all issues and resolutions are accurately logged and followed up on.
- Contribute to enhancing customer experience by providing insightful feedback on product improvements and service optimization.
- Be the goto person for customers providing them with clear helpful and timely information.
What Were Looking For:
- Language skills: Fluent in French Dutch and German (written and spoken). A strong command of English is also required for internal communication.
- Experience: Previous experience in customer service or a call center is a plus but we are open to motivated individuals with a passion for helping others and a strong desire to learn.
- Personality: Positive solutionoriented and customerfocused with excellent communication skills.
- Techsavvy: Comfortable using CRM systems and modern communication tools.
- Location: You should be willing to relocate to Lisbon Portugal (EU citizens only).
- Team Player: Ability to collaborate and work in a dynamic team environment.
What We Offer:
- Competitive salary with attractive benefits including meal and transport allowances
- Health insurance coverage to ensure your wellbeing
- Relocation package: We will reimburse your flight and provide you with a room in an apartment in Lisbon to help you settle in.
- A dynamic and multicultural work environment with colleagues from all over the world
- Opportunities for career growth and internal mobility within a rapidly expanding international company
- A fun collaborative and positive team where your contributions truly matter!
Why Lisbon
Lisbon is not only one of Europes most vibrant and beautiful cities but also an incredible place to live and work. With its mild climate affordable living and rich cultural heritage Lisbon offers an amazing worklife balance! Enjoy a great lifestyle while growing your career in a top international company.
Ready to make the move Whether youre already in Lisbon or planning to relocate wed love to hear from you! This position is to be filled ASAP so dont wait apply now!
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Employment Type
Full Time
