Customer Support Associate
Customer Support Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About The Role
A missiondriven fintech company seeks a Customer Support Associate to
deliver quality financial solutions for individuals with complex needs
and their caregivers. The role involves addressing inbound phone and
email inquiries providing professional compassionate customer service
and assisting with important financial decisions.
Ideal candidates are energized by customer interactions have strong communication skills attention to detail and a desire to help others.
This fulltime position requires working 8hour shifts five days a week with available schedules between:
6:00 a.m. 2:00 p.m. PT / 9:00 a.m. 5:00 p.m. ET
9:00 a.m. 5:00 p.m. PT / 12:00 p.m. 8:00 p.m. ET
What Youll Do
Provide exceptional support to customers via phone email and live chat.
Learn and embody the distinct communication style that sets this organization apart.
Act as a detective and problem solver in helping individuals resolve unique financial issues.
Assist individuals with distinct financial needs in navigating important life situations.
Share customer feedback and experiences with the team.
Proudly represent an organization known for its outstanding customer support.
Employment Type
Full Time
