Operations Executive

What will you be doing 

Evelyn Partners Fund Solutions Ltd (EPFL) provides Authorised Fund Manager (AFM / ACD) and Fund Administration services to Authorised Funds domiciled in the UK.  ACD services are inclusive of Fund & Delegate Oversight and the production of fundlevel Assessment of Value. Fund Administration services are inclusive of Fund Pricing & Valuations Financial Reporting & Taxation Investor Services (including Transfer Agency) Technical Fund Accounting & Transitions and Client Service Management.

This role is within Transfer Agency reporting to Manager Transfer Agency.  This role will have responsibility for ensuring all aspects of Transfer Agency duties are coordinated and completed in a timely and accurate manner as required within service level agreements and regulatory requirements.  Duties are principally inclusive of investor dealing settlements client money and distributions.

As Operations Executive your responsibilities will include among others

• Ensure that all tasks are completed to a high standard and work produced within deadlines and that any anomalies are reported to your line manager within agreed timescales.
• Ensure that personal and team KPIs are met assist in collation of MI highlighting any issues to management.
• Respond to telephone and email enquiries in a timely professional manner liaising with fund managers and external parties where relevant and in a timely manner escalating any issues where relevant.
• Log maintain and respond to written client enquiries in a timely manner ensuring all client and external documents are relevant and up to date.
• Contribute to the review of team tasks identifying improvements with a view to enhancing client service. Participate in and contribute to any adhoc projectrelated work where necessary.
• Adopt a highquality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy including data input document checking and payments escalating to manager or relevant department where necessary.

Qualifications :

To be successful in this role you should:

• Experience gained within a financial services institution especially in Operations is advantageous but not essential.
• Demonstrable interest in financial services and in particular investment management.
• Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel.
• Strong Interpersonal skills are essential with the ability to communicate well both written and verbally to senior audiences.
• Ability to work well in a team but concurrently comfortable to work individually.
• Demonstrate ability to understand and summarise complex information in a professional and concise manner.

Additional Information :

As a colleague here at Evelyn Partners you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings representative of society and our clients.  At Evelyn Partners we have a wide range of highly active employee resource groups and were delivering multiple diversity equity and inclusion initiatives across the organisation.  It is our commitment to provide a workspace where all colleagues regardless of identity background or circumstance feel respected as individuals and feel that they can achieve their full potential and work in a safe supportive and inclusive environment. 

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process.  Please let your Recruiter know.

Remote Work :

No

Employment Type :

Fulltime