Summary of Position
The Program Associate of Customized Programs oversees the development and implementation of USbased and international customized programs including Augsburg Facultyled and external programs for groups. The position requires coordination with external sponsors faculty and staff of the University the CGEE sites program participants and consultants and partner organizations in other locations.
Primary Responsibilities
- Design & develop short term USbased and international customized programs in conjunction with internal and external entities faculty CGEE staff consultants partner organizations and serviceproviders. Develop pricing scheduling and invoicing for customized programs. Train trip leaders as required including through program setup and CGEE processes predeparture planning travel requirements/logistics and program assessment as required.
- Lead customized programs as required providing an interface with local consultants/staff monitoring group needs and helping groups to reflect on their learning experience.
- Develop materials in support of the customized programs including updating materials on the location(s) where programs take place for participant education safety/security and preparation.
- Coordinate program tracking and communication (leaders participant logistics and required processes documents etc.) for customized programs using software websites and other means of communication; ensuring all required communication and documentation with/from participants and leaders is met.
- Work with CGEE staff and faculty to develop new initiatives for customized programs as well as on the campus and surrounding community that increase Global Education opportunities into the curricular and cocurricular realms of the institution.
- Coordinate participant program registration process. Update and manage master trip calendar.
Additional Responsibilities
- Assist as needed with the development of programs to new locations including research correspondence with potential serviceproviders and consultants documentation of required resources etc.
- Represent CGEE on internal and external entities as needed for the development of a holistic model of Global Education at Augsburg University.
- Present on CGEE programs and engage with students faculty and staff to forward a holistic model of Global Education beyond customized programs at Augsburg University.
- Be oncall for the emergency cell phone.
Work Environment and Physical Demands
- Typical work environment is an office. Sedentary work for long periods of time.
- Regular computer and phone use.
- Travel to international CGEE international sites to complete training and to help lead shortterm study abroad programs may be required. In general CGEE incountry staff will lead shortterm programs however Minneapolis staff are occasionally required to lead programs as needed.
Qualifications :
Minimum Qualifications
- Bachelors degree.
- Three (3) years of professional experience in international education international development student services or advising or a related field.
Knowledge Skills Abilities
- Cultural competency skills and experience relating to people from diverse backgrounds.
- Proficient in using Microsoft Office applications such as Word Excel and PowerPoint.
- Knowledge of higher education systems.
- Ability to focus meticulously on all areas of a project or task.
- Ability to lead shortterm education abroad programs and facilitate group learning.
- Ability to work collaboratively in a diverse work environment; work in a team environment.
- Ability to work independently multitask and organize workflows and manage multiple projects.
- Ability to reason/analyze maintain confidentiality and show initiative.
- Ability to handle frequent interruptions.
Preferred Qualifications
- Masters degree or equivalent advanced education.
- Experience with the Intercultural Development Inventory (IDI) or the AFS Global Competence Certificate.
- Ability to speak bilingually (Spanish preferred).
- Prior professional academic or personal experience with international travel.
Additional Information :
Compensation and Benefits at Augsburg
- The compensation range is $47000 $53000 per year DOQ.
Augsburg University offers a competitive and comprehensive total rewards program including:
- Medical dental and vision coverage.
- A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility.
- Up to 100% tuition remission for employees spouses and dependents and participation in the Tuition Exchange program with colleges and universities throughout the US.
- Generous paid timeoff including 14 paid holidays 12 sick days 2 community service days and vacation of up to 22 days per year immediately upon hire.
- Employerpaid STD LTD and life insurance.
- Employee Assistance Program (EAP) for all employees.
Equal Opportunity and Affirmative Action Statement
Augsburg is an equal opportunity employer and does not discriminate on the basis of gender sexual orientation marital status gender identity race age disability religion national origin color or any other protected class.
Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race color creed religion gender age national origin familial status disability veteran status sexual orientation gender identity gender expression marital status or public assistance status or any other characteristic protected by federal state or local law.
If you need a reasonable accommodation to complete our application process please contact our Human Resources Department at phone number:or email:
Remote Work :
No
Employment Type :
Fulltime