Client Director Automotive Industry
Client Director Automotive Industry
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Job Description
ServiceNow is looking for a Client Director to lead and coordinate activities with one of the biggest players in automotive/manufacturing industry players. As a Client Director you will be responsible for managing and nurturing relationships with key clients on a global scale.
This strategic role involves understanding clients business objectives ensuring the delivery of highquality solutions or services and driving revenue growth. The Client Director serves as the primary point of contact between the organization and key clients aiming to foster longterm partnerships and maximize customer satisfaction.
You will produce new business with ServiceNows one of the largest existing account within automotive. You will oversee executive relationship management for assigned accounts and lead virtual teams including Solution Sales Solution Consulting Support and Professional Services in supporting our most esteemed clients.
What you get to do in this role:
- Provide strategic leadership and partnership to clients serving as the relationship manager between your customers and ServiceNow
- Work with other ServiceNow teams to develop ServiceNow solutions based on each customers strategic outcomes while leading large virtual teams
- Oversee growth of global accounts including development and deployment of worldwide resources
- Build trust and deep multitiered relationships through assigned clients organization from project/IT teams to CxO level
- Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
- Achieve financial targets set out for the assigned clients including Licenses Renewals and Professional Services
Qualifications :
To be successful in this role you have:
- 10 years of experience in global client management aligning account strategies to revenue opportunities
- 5 years of experience as a Client Director or equivalent role with validated multimilliondollar sales solutions experience and Executive level relationship management
- Previous sales experience in IT Service Management HR Security Operations Customer Service or IT Operations Management (within software or IT sales organizations)
- Deep understanding of the way automotive businesses operate and the priorities that drive decisions from the Clevel in Global Accounts
- Strong understanding of the global automotive business landscape and background in software sales within the automotive industry
- Experience exceeding sales targets
- Experience leading a virtual or matrixed team
- Understanding of broad macrolevel business IT needs for a prospective client
- Travel will be required. This role looks over a global portfolio so should expect to travel to meet the clients and the team.
Additional Information :
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.
At ServiceNow we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible remote and requiredinoffice.
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations including Export Administration Regulations (EAR) ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
