Director Solution Consultant - State and Local
Director Solution Consultant - State and Local
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1 Vacancy
Job Description
The Solution Consulting (SC) team is ServiceNows presales group playing a key role in the sales process by providing exceptional customer interactions. Their goal is to showcase the power of the ServiceNow platform through customerfocused engagement combining business knowledge and technology expertise to solve customer problems.
We are seeking a Director of Solution Consulting for the US State & Local Government and Education (SLG&E) business to lead a team of driven highly skilled presales leaders and solution consultants across the US. This leader will work closely with our SLG&E sales leadership team in defining strategy orchestrating team alignment and engaging in sales pursuits while setting clear goals for the organization to support business growth. Additionally this leader will be responsible for creating an environment where SCs can thrive and grow in their careers by planning development coaching and enablement across the organization.
The ideal leader will build a strong collaborative team that is focused on driving results across the business in a scalable way that is optimized for the unique nature of our State & Local government and Education vertical. This is a comprehensive senior leadership role that includes (but is not limited to) the following:
- Leading from the front of a team of managers and individual contributors in the SC organization with strong customer engagement ServiceNow knowledge and sales/presales acumen.
- Developing and growing the teams capabilities in Solution Consulting by evaluating talent understanding skills requirements and gaps (current and future) and devising plans to meet the evolving needs of the business and our customers.
- Closely partner and engage with the Sales leadership team to ensure a cohesive strategy for execution and the ability to articulate this strategy to the broader sales ecosystem within ServiceNow and our partner community.
- Being viewed as a thought leader within the SLG&E market by demonstrating a deep understanding of the challenges faced by our customers and their constituents and maintaining a public presence on how ServiceNow can help address these challenges
- Collaborating across the organization Partner Product Specialty Sales Consulting etc. to effectively achieve sales goals and remove blockers for the organization by leading through influence and garnering support from matrix teams.
- Developing and maintaining leadership and individual contributor recruiting pipelines to meet future business demands as this is an exciting high growth business for ServiceNow
- Partnering with Sales Marketing and others to develop strategies and execution plans for pipeline generation and sales acceleration across the different markets to ensure our growth targets are met
- Setting maintaining and coaching to standards for world class execution of key presales activities across the team and the sales process including demo delivery POV execution and achieving technical wins
Qualifications :
To be successful in this role you have:
- Experience working with customers in the State & Local Government and/or Higher Education vertical is required preferably in a presales leadership capacity
- 810 years of experience in building and leading presales teams with demonstrated ability in leading and coaching employees with varying levels of experience is required. Presales experience at a software company is highly preferred
- Ability to collaborate and interact at multiple levels (Enterprise Architects Technical Architects Directors VPs and CXOs). Understanding of how to work across different teams and levels in a matrixed environment in order to achieve business goals.
- Understanding of the ServiceNow platform and the capabilities it brings to market with an ability to clearly articulate the value to customers. Understanding of ServiceNow sales process is preferred but not required
- Desire and demonstrated capability to manage change and ambiguity with an actionorientation/drive must thrive in a dynamic environment
- Strong level of execution across both near term and longterm objectives while balancing the prioritization of activities for the org across both time horizons. Critical analysis and decisionmaking skills are necessary for success in execution of the role.
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $171675 to $283275 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
