Sr Pricing Operations Specialist

As a Sr. Pricing Operations Specialist you will be responsible for the execution and management of pricing processes and systems within our Global Learning and Development organization. This role ensures that pricing strategies are accurately implemented maintained and operationalized across systems and customerfacing platforms.

Key Responsibilities:

Execute pricing changes and updates in all related systems.

Create maintain and update SKUs for products offerings and services.

Maintain portfolio pricing lists and assets.

Partner with sales finance and product teams to support pricing workflows and resolve operational issues.

Regularly audit pricing data in systems to identify and correct discrepancies.

Track and analyze the performance of pricing strategies (i.e. revenue adoption profitability).

Convey findings and analysis with suggestions to stakeholders

Work with Offerings Product and GLD technical leads to maintain the pricing and package process and align releases with the roadmap and annual milestones.

Work with the portfolio release team to align pricing and packaging timelines with offerings and services launches

Qualifications :

5 years of operational and/or process experience in a technology firm.

3 years of indepth understanding of CPQ (Configure Price Quote) operations and its endtoend connection from process data and solution perspective.

Effective influencing and communication skills highly effective in securing crossfunctional buyin from senior executives and leaders across the business.

Experience with SAP CPQ (Callidus) is a plus.

Ability to translate complex material into understandable forms.

What You Get to Do in This Role:

Take ownership of the processes customizations and enhancements in the Pricing Ops CPQ areas.

Participate influence and drive crossfunctional projects that impact the Pricing Ops CPQ processes.

Drive continuous improvements and operational efficiencies across CPQ pricing administration.

Collaborate with key business stakeholders to implement effective and resilient solutions.

Provide quarterly roadmap review with a look ahead aligned to key annual milestones.

JV20

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $88300 $145700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.