Senior Manager Executive Communications Lead Writer

We are looking for a strategic innovative communications professional to join our growing Global Communications team. The ideal candidate will have a strong passion for internal and external storytelling strategies with the goal of building trust loyalty and advocacy for ServiceNow. We are looking for someone who skillfully manages competing priorities is a quick and creative thinker excels at building relationships is process oriented and brings rigorous attention to detail and a sense of urgency to everything they do.The ideal candidate will ensure both internal and external communications are inspiring emotional relevant and deeply connect with target audiences. 

Working collaboratively and with an integrated team across the company this individual will serve as the executive communications lead writer supporting one of our dynamic Clevel leaders.  

What you get to do in this role: 

• Serve as the primary writer for the President and Chief Finance Officer  

• Understand the communications landscape and needs of various audiences regularly updating and evolving materials to reflect changes to business priorities supporting narratives and the external environment. 

• Lead with curiosity and with journalistic integrity to recommend new places and thoughtprovoking topics. 

• Write executivelevel assets including storyboards blogs thought leadership articles LinkedIn posts LinkedIn articles award applications and initial scripts for speaking engagements while also balancing the need to pair messages with visual graphics.  

• Lead Internal efforts that include scripts for townhalls and companywide speaking engagements.  

• Work across the communications team to ensure message alignment and consistency across all audiences including customers and partners. 

• Own executive thought leadership.  

• Establish and design processes to ensure timely execution through final publication and governance of all content. 

Qualifications :

To be successful in this role you have: 

• 10 years journalism or corporate communicationsinternal communications public relations and executive communications experience. 

• Journalistic curiosity hunting down new stories and angles to share  

• The ability to capture an executives voice  

• Exceptional messaging and writing skills; attention to detail and accuracy in all communications deliverables. 

• Experience building and executing a multifunctional communications strategy. 

• Experience in technology and a desire to work collaboratively with senior leaders their teams agency partners business partners and vendors. 

• Experience working in a fastpaced matrixed environment; strong crossfunctional collaboration skills and ability to drive coordination across stakeholders. 

• Business maturity and experience working with senior executives. 

• Ability to manage multiple communication projects simultaneously and drive strong outcomes. 

• BS/BA degree required; advanced degree preferred. 

JV20

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

For positions in this location we offer a base pay of $137500 $240700 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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