SAP Systems Troubleshooting Analyst
SAP Systems Troubleshooting Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
The Business Systems Analyst supports under Management Systems NAOUs Supply Chain Transformation Organization. As a System Troubleshooting specialist the resource is responsible for diagnosing and resolving technical issues within our systems and ensuring seamless operations.
Related Work Experience:
- Proven experience as a Systems Troubleshooting Analyst or similar role.
- 1 year relevant business experience in Supply Chain Operations
- 2 years relevant SAP functionality experience and process knowledge in the following modules: MM IM SD (required)
- 2 years relevant SAP S4 SAP Ariba technical and/or functional knowledge (preferred)
Key activities include:
- Support on project deployment of information systems to new 3P partners (SAP ECC P08 SAP S4 SAP Ariba and EDI) identify and analyze system identified errors issue triage and determining root cause of the problem.
- Provide suggestion to implement troubleshooting strategies and collaborate with crossfunctional teams to identify system vulnerabilities.
- Monitor system performance and conduct regular sample testing to proactively identify potential issues yet to occur.
Key Responsibilities:
- Capacity: Collaborate with various NAOU IT and Supply Chain groups (e.g. Contract Manufacturing Innovation & Commercialization Regional Operations etc.) to support product capacity by deploying technology systems to new and existing copackers and 3P warehouse partners. Project Manage these initiatives through the Planning Design Development & Configuration Testing Training Preparation Golive and Support phases.
- Business Continuity: Collaborate with various IT groups Business groups and 3P partners to ensure business continuity including system availability user capabilities issue triage and resolution and business process compliance.
- Improvements: Enable productivity increases through solution enhancements waste reductions business process standardization and improvements.
- Contour Program: Collaborate with Contour Program Teams to design develop and deploy SAP S4/HANA and related tools to be used by the thirdparty copacker and warehouse network. Ensure business requirements are synthesized into clear strategies for new IT systems and business processes.
Functional Skills:
- Strong analytical and problemsolving skills; ability to think critically and creatively to troubleshoot complex issues
- Excellent communication skills and ability to communicate technically to nontechnically users/stakeholders
- Ability to collaborate with crossfunctional teams to deliver results.
- Ability to lead the identification development and implementation of process and system improvements in functional area of responsibility.
Required Skills : Business Analysis
Basic Qualification :
Additional Skills :
This is a high PRIORITY requisition. This is a PROACTIVE requisition
Background Check : No
Drug Screen : No
Employment Type
Full Time
