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Retail Store Supervisor

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Job Location drjobs

Cramlington - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: CEX Retail Store Supervisor (Cramlington)

Reality Enterprise Ltd T/A CEX is a marketleading technology retailer specialising in buying selling and exchanging a range of technology and entertainment products. We are currently seeking a Fulltime Retail Store Supervisor for our Cramlington store. The Store Supervisor will be responsible for delivering exceptional customer service through effective communication and interacting with customers on a daily basis whilst working alongside the rest of the management team to ensure optimal operations of the store and team.

Key Duties and Responsibilities:

Sets an example and encourages staff to meet and exceed the companys goals and objective

Exceed your targets and bring fresh ideas to the business

Ensure the store is opened/closed in line with the policy

Monitors staff on the tills

Assists store management to achieve store goals and targets

Trains and supports staff setting goals where appropriate

Maintains a positive team environment to ensure success

Responds to customer issues in a professional manner

Maintains the supervisor email account by actioning all emails on a daily basis

Ensure daily processes listed below are being adhered to:

Merchandising

Relabelling

Stock Checks

Ecom

Testing

Ensure complies with the store standards:

Daily/weekly/monthly paperwork

Stock control proficient in RMA/blocked phone processes

Loss Prevention Investigate stock issues

Assists in housekeeping standards

Competencies:

Strong communication skills

Reliable

Constructive problem solving abilities

Integrity and strong work ethic

Ability to work in a team environment

Customer service sales and people oriented

Proactive

Organisational skills

Knowledge Skills & Qualification

Able to prioritize

Flexible and adaptable to the needs of the organization

Problemsolving and decisionmaking aptitude

Able to handle multiple priorities at one time

Salary: 19600 per year (32 Hour Contract)

Additional pay:

  • Bonus scheme

Benefits:

  • Casual dress
  • Company events
  • Employee discount


Skills :

Employment Type

Full Time

Company Industry

Retail

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