Technical Support Engineer
Technical Support Engineer
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Job Description
Position Technical Support Engineer
Location Mumbai Pune
Mandatory skills VOIP Asterisk/ Vicidial/ GoAuto Dial
Key Roles & Responsibilities
Ideal Candidate MUST have the following:
3 years of experience with VOIP Asterisk VicidialGoAuto Dial
Experience in Installing configuring and deployment of AsteriskAsterisk based applications like GoAutoDial Vicidial IVR and FreePBX.
This role will suit someone with prior experience of working within Asterisk environment particularly with experience of configuring Asterisk for new product deployment.
Must have good trouble shooting skills in using network testing tools such as Wireshark Tcpdump.
Experience trouble shooting Vici Dialers and Asterisk would be useful.
The applicant must be prepared to work outside of core hours to address emergency activity if required.
Should also know MySQL databases and VoIP.
Proven track record of deploying Dialers or IVR applications in an enterprise environment.
Experience in configuring with PRI Card PRI Gateway Analog Gateway and PSTN is a must.
Proficiency in the following programming languages: MySQL PHP Perl AGI and Shell Scripts
must be organized and ability to document howto and common troubleshooting steps.
VOIP,Vici dialer,Goauto dialer,VoIP troubleshooting,FTP Server,WatchGuard,Asterisk
Employment Type
Full Time
