We are seeking a highly motivated Front Office Executive to join our team in the hospitality industry. The ideal candidate will have 45 years of experience in guest handling and a passion for providing exceptional customer service.
Responsibilities:
Greet and welcome guests in a friendly and professional manner
Handle guest checkins and checkouts efficiently and accurately
Respond to guest inquiries and resolve any issues promptly
Maintain accurate records of guest information and room bookings
Coordinate with other departments to ensure guest satisfaction
Assist with administrative tasks as needed
Requirements
45 years of experience in a similar role in the hospitality industry
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work well under pressure and in a fastpaced environment
Proficiency in MS Office and hotel management software
Bachelors degree in hospitality management or a related field is preferred
Benefits
Incentives
Opportunities for career growth and development
The ideal candidate should exude a warm and approachable personality, coupled with a team-centric attitude. They must exhibit an extraordinary knack for paying meticulous attention to even the minutest details. Previous experience in the hospitality industry would be a significant advantage.
Education
Good work experience in housekeeping