Health Assessor
Health Assessor
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Job Description
Are you looking for a new permanent position within a global and wellestablished business
Our client is currently recruiting for a Health Assessor to join there team in Bristol.
As a Health Assessor you will complete health declaration medical assessments accurately and efficiently with customer focus in mind. You will also follow agreed processes to ensure that the assessments are carried out with fair outcomes for the customer and in line with governance requirements.
- Salary depends on experienceper year
- Monday to Friday 9am5pm
- Hybrid Working Options available once training complete
- Bonus of 8%12%
- Excellent pension contribution
- Lots of company benefits
Duties of a Health Assessor:
- Prepare and issue standard and nonstandard customer terms.
- Request medical evidence including writing to the customer and obtaining medical information from third parties.
- Provide information/undertake tasks in response to customer requests or as dictated byproduct / company requirements ensuring that the work processed meet agreed company & customer service standards & conforms to legal regulatory & business standards.
- Managing queries within 48 hours.
- Investigate and resolve complaints and queries in line with the divisional & regulatory complaint procedures.
- Identify the cause of the complaint work to improve the process whilst balancing the needs of the Customer the Company and the Regulator.
Requirements
- Able to underwrite Health Declarations
- Understand the underwriting manuals and processes.
- Understand the protection products which require underwriting input.
- Customer focussed approach with an ability to think outside of the norm and challenge existing processes.
- Ability to communicate with all types of customers and contribute to a team delivering service excellence.
It would be desirable to have GR1 or other industry recognised qualifications.
Benefits
Able to underwrite Health Declarations Understand the underwriting manuals and processes. Understand the protection products which require underwriting input. Customer focussed approach with an ability to think outside of the norm and challenge existing processes. Ability to communicate with all types of customers and contribute to a team delivering service excellence. It would be desirable to have GR1 or other industry recognised qualifications.
Employment Type
Full Time
Company Industry
Financial Services / Insurance Agencies and Brokerages / Investment Banking
