Job Purpose
The Internal Key Account Management role is accountable for profitable growth of new and established (sustain) customers in our clients Priority Customer base with a focus on creating value for their customers by aligning the unique business offer with customer needs. The key purpose is to maximize profitable sales growth by enhancing existing relationships developing and creating value across the various functions and levels of the customer organization and to introduce and develop new contacts. By using industry thought leadership and customer insight they must develop and grow the awareness of the company position as an invaluable supplier and grow company share of customer spend. Key to delivering this is the creation of brilliant customer experiences and the ability to demonstrate how our client reduces customer effort and cost by partnering with them through the phases of design build and maintain. The Internal Key Account Manager ensures alignment with internal and external business partners to meet customer service needs. The role is based internal and covers customers nationally.
Requirements
Essential:
- At least 3 to 5 years successful sales experience ideally within in a business to business solution selling and account growth environment
- Developed business and commercial acumen
- Digitally capable
- SAP CRM experience would be beneficial
- A strong working understanding of Microsoft office packages
- Familiar with value led sales techniques
- Mathematical capability and confidence in financial calculations
- Recognition that a positive attitude is key to success consisting of openness curiosity confidence enthusiasm working effectively with others and a strong work ethic
- Effective negotiator and influencer with outstanding written and verbal communication skills to simply and concisely communicate value and complex solutions
- A high degree of learning agility humility and willingness to share successes
- Technical aptitude and/ or experience with an affinity for the latest advancements in technology
- Invests time into ongoing self development and focused on in keeping in touch with best business
- practice technology and innovation. Work with passion integrity and collaboration
- Be innovative and have the courage to do something bold
- Be accountable for everything in your worlds
- Be ambitious and aspire to deliver the best for client customers
- Hold a current SA Driver s License
Benefits
- 5% Provident Fund Employer contribution and 5% Provident Fund Employee contribution
- Medical Aid membership compulsory unless on spouses Medical Aid 50% Employer contribution and 50% Employee contribution
- Group Life 100% Employer contribution
- FY25 Annual Incentive scheme
This is a work from home opportunity with quarterly function in the office based in Midrand.
Essential: At least 3 to 5 years successful sales experience ideally within in a business to business solution selling and account growth environment Developed business and commercial acumen Digitally capable SAP CRM experience would be beneficial A strong working understanding of Microsoft office packages Familiar with value led sales techniques Mathematical capability and confidence in financial calculations Recognition that a positive attitude is key to success, consisting of openness, curiosity, confidence, enthusiasm, working effectively with others and a strong work ethic Effective negotiator and influencer with outstanding written and verbal communication skills to simply and concisely communicate value and complex solutions A high degree of learning agility, humility and willingness to share successes Technical aptitude and/ or experience with an affinity for the latest advancements in technology Invests time into ongoing self development and focused on in keeping in touch with best business practice, technology and innovation. Work with passion, integrity and collaboration Be innovative and have the courage to do something bold Be accountable for everything in your worlds Be ambitious and aspire to deliver the best for RS and our customers Hold a current SA Driver s License