RQ08346 - Business Analyst - Senior
RQ08346 - Business Analyst - Senior
Posted on :
14-01-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- System Analysis & Design: Perform system analysis design testing and implementation of applications ensuring alignment with strategy and standards.
- Agile Business Analysis: Define and manage user stories participate in sprint planning backlog refinement and ensure that business needs are reflected in technical solutions.
- User Research & Personas: Conduct user research and develop personas to understand user needs and create journey maps to improve service delivery and customer experience.
- Requirements Gathering: Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
- Incident Management: Collaborate with technical teams to manage incidents triage issues and ensure prompt resolution while keeping stakeholders informed of progress.
- Stakeholder Consultation: Consult with clients on changes/modifications recommend system enhancements and assist in the development of training plans.
- Documentation & Reporting: Prepare system documentation user manuals and other relevant materials to support system implementation and maintenance.
- Project Planning & Coordination: Assist in planning application development activities providing direction and support to ensure that deliverables meet business and technical standards.
MustHave:
- Agile Experience: Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
- UserCentered Design: Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
- System Analysis Expertise: Strong understanding of system analysis and design including experience working with webbased technologies databases and COTS applications like C ram.
- Incident Management Knowledge: Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.
General Skills:
- Technical Knowledge & Expertise:
- Strong background in systems analysis requirements definition prototyping and feasibility studies.
- Knowledge of SDLC methodologies COTS tools and webbased technologies.
- Experience with systems integration and datamining/reportingbased tools.
- Analytical & ProblemSolving Skills:
- Ability to gather and analyze complex business problems assess options and recommend optimal solutions.
- Experience in evaluating system designs and their impact on service delivery.
- Leadership & Collaboration:
- Ability to collaborate with crossfunctional teams providing direction to ensure that business needs are met within agile development frameworks.
- Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.
- Communication & Interpersonal Skills:
- Excellent communication skills for liaising with stakeholders gathering requirements and explaining technical details to nontechnical users.
- Ability to prepare comprehensive documentation business cases and training materials.
Experience and Skill Set Requirements
Scoring Categories:
- Requirements Gathering and Analysis
- Experience in gathering analyzing and documenting user requirements.
- Expertise in defining user stories prototyping and translating business needs into functional specifications.
- Ability to conduct user research develop personas and create journey maps for enhanced user experience.
- Leadership and ProblemSolving
- Proven leadership in managing agile teams providing direction on technical and business solutions.
- Ability to collaborate on problemsolving during incidents triaging issues and ensuring swift resolution.
- Expertise in balancing competing priorities and resolving complex problems in system design and functionality.
- Communication Skills
- Excellent verbal and written communication skills to liaise with clients clarify business requirements and explain technical solutions.
- Experience preparing business cases system documentation and user manuals for diverse audiences.
Requirements
Must haves:
- Agile Experience: Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
- UserCentered Design: Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
- System Analysis Expertise: Strong understanding of system analysis and design including experience working with webbased technologies databases and COTS applications like C ram.
- Incident Management Knowledge: Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.
Must haves: Agile Experience: Proven experience in working within agile frameworks, with the ability to write and refine user stories, conduct sprint reviews, and manage product backlogs. User-Centered Design: Experience conducting user research, developing personas, and creating journey maps to improve system usability and user experience. System Analysis Expertise: Strong understanding of system analysis and design, including experience working with web-based technologies, databases, and COTS applications like C ram. Incident Management Knowledge: Experience in working closely with technical teams to handle incident management and issue triaging, ensuring timely resolution.
Employment Type
Full Time
Key Skills
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