IT Help Desk Technician II
IT Help Desk Technician II
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2years
20 - 25
1 Vacancy
Job Description
- We are looking for an energetic knowledgeable and intelligent candidate to join our team with the following characteristics:
- Consistently work on improving their knowledge of IT hardware and software by research labs or technologyrelated projects
- Be a selfstarter
- Be organized
- Have good people skills
- Be a quick learner capable of heading new types of projects and supporting post implementation of IT projects
- 3 years of IT experience through projects labs and employment
- Be well versed with Windows 10 11 and Windows Server 2012
- Ubiquiti Networks hardware experience
- Familiarity with OSX
- Familiarity with Entra ID and onprem AD
- Tier 1 and 2 support tickets
- Onsite and remote support
- Updating and configuring company and client cloud and local software and hardware for network security purposes
- Engineering implementing and supporting virtualized onprem and Azure servers
- Administering M365 and Google Workspace environments
- Configuring and maintaining company and client Backup and Disaster Recovery (BDR) solutions
- Assisting in the ongoing development of processes and procedures
Requirements
- Lift up to 75 lbs
- Use of power tools
- IT support: 2 years (Required)
- Microsoft Windows Server: 1 year (Required)
- Reliably commute or planning to relocate to Grand Rapids MI before starting work (Required)
- Driver s License (Required)
Benefits
- Starting at $20 $25/hour depending on experience
- Overtime paid at time and a half
- Performance reviews and raises every 6 months
- Quarterly profitsharing bonus eligibility after 6 months
- Limitless potential with a highly rated quickly growing Michiganbased tech company
- 7 paid Holidays
- SIMPLE IRA with 3% match
- PTO (Paid Time Off)
- Health Insurance
- Life Insurance
- Vision Insurance
- Dental Insurance
- Short Term Disability
- Long Term Disability
- Critical Illness
- Hearing
Required Physical Capabilities: Lift up to 75 lbs Use of power tools Experience & Requirements IT support: 2+ years (Required) Microsoft Windows Server: 1+ year (Required) Reliably commute or planning to relocate to Grand Rapids, MI before starting work (Required) Driver s License (Required)
Employment Type
Full Time
