We are looking for a skilled L2 Dedicated Onsite BreakFix Engineer to deliver highquality technical support in Amsterdam. In this role you ll handle hardware and software issues for key users ensuring seamless IT operations in a cuttingedge environment.
Join Excis Compliance Ltd. a global IT support leader operating in over 100 countries. At Excis we foster innovation teamwork and professional growth while providing services to worldrenowned organizations.
Responsibilities
- Diagnose and resolve IT issues for users including hardware software and networking.
- Manage device imaging setup and configuration.
- Provide VIPlevel support with professionalism and efficiency.
- Maintain detailed records of technical issues and resolutions.
- Create and improve technical manuals and documentation.
Requirements
- Technical Skills: Proficiency in Windows 10/11 Office 365 OneDrive Intune and Lenovo laptop repairs.
- Experience: 5 years in VIPlevel technical support.
- Certifications: A Microsoft Certified Professional (MCP).
- Languages: Fluent in Dutch and English.
- Location: Amstelplein 2 1096 BC Amsterdam Netherlands.
Benefits
- Work in a stateoftheart environment with global exposure.
- Competitive salary and career growth opportunities.
- Supportive and collaborative team culture.
Desktop Support, Windows, Printer, Troubleshooting, Lenovo
Education
Information Technology, Computer Science, Electrical Engineering, or a related field would be advantageous. CompTIA A+, Microsoft Certified