Senior Analyst Product Operations Korean Speaking

We are on the lookout for a Senior Analyst Product Operations (all genders) to join Logistics Product Operations team on our journey to always deliver amazing experiences.

The team drives key business metrics like Delivery Time UTR and CPO with a mission to consult local teams on maximizing our product stacks potential. Acting as a crucial bridge between Operations and Product/Tech they ensure seamless performance enhancements. Their longterm vision focuses on fuelling the sustainable growth of Delivery Heros Own Delivery vertical enabling local operations to broaden their market reach and unlock new business opportunities. This team empowers Delivery Hero to grow and defend its market leadership through a rapidly evolving product stack. Being part of Product Performance comes with the exciting challenge of bridging the gap between cuttingedge Product/Tech innovations and strategic business needs. Your stakeholders span Global and Regional teams making this position a pivotal touchpoint between Business and Product crucial to our success.

• You will own relevant business KPIs product performance and product strategy globally
• You interact with and support our operations & performance stakeholders globally
• You proactively find areas for improvement backed up by data are innovative in seeking the best solution and execute in a timely and considered manner
• You support the rollout of new products and features in your region which are aimed at improving our users experience business performance and operational efficiency
• You will conduct indepth analysis to provide management and product teams with insights for key business decisions

In our Logistics Team youll tackle highimpact challenges that make lastmile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations supporting expansion into new areas like grocery and retail.

Qualifications :

• Excellent Korean and English communication skills both written and spoken
• You gained at least 4 years of professional experience interpreting data in an analytics or data science role
• Strong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)
• You have solid exploratory analysis
• You are highly passionate about data with creative problemsolving abilities and an eye for detail
• Previous experience in the last mile industry in an Analytics Operations Product role is a plus
• Outstanding stakeholder management & organizational skills
• Outstanding analytical skills
• Pragmatic and autonomous ways of working

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape
• Get moving and release those wonderful mindboosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
• Look up and go for it. We will support you in developing yourself and your career: 1.000 Educational Budget Language Courses Parental Support
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Online Canteen Corporate Discounts
   

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Fulltime