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You will be updated with latest job alerts via emailGeneral Summary Of Duties:
Coordinate conventions and group accounts receivable. Insure group charges are reflected correctly and billed accordingly.
Role and Responsibilities: (Includes but is not limited to the following)
Coordinate conventions and group accounts receivable.
Maintain correspondence with group to service the customers in an expeditious manner.
Insure the Group Master folios/receivable and advance deposits are in balance.
Insure the group rooms banquets food & beverage and incidentals are correctly reflected on the master folios.
Insure the documentation for the billing corresponds with the master billing and balances.
Process daily billing.
Qualifications :
Performance Requirements: (Knowledge skills and abilities)
Ability to read write speak and understand the English language in order to complete work requirements and communicate with other employees.
Ability to read write speak and understand the English language in case of emergency situations and read caution and/or safety notices.
Ability to read write speak and understand the English language clearly to ascertain and document important information to follow written and/or verbal instructions and to provide clear direction/guidance. Ability to relate to employees all levels of management and guests/vendors/group representatives.
Ability to effectively deal with internal customers some of whom will require patience tact and diplomacy to defuse anger. Collect accurate information and solve management concerns.
Communicate effectively both verbally and in writing to provide clear direction instruction and guidance.
Ability to read write speak and understand English sufficiently to comprehend verbal and written instructions/requests from supervisor guests and management.
Ability to organize prioritize work meet deadlines work with minimal supervision/multiple interruptions exercise judgment and adapt instructions/directions from one assignment to another.
Basic mathematical skills necessary to calculate billing charges and reconciliation.
Ability to remain alert throughout the duration of the shift and remain calm during emergency situations.
Sufficient manual dexterity of hand in order to use computer keyboard and calculator.
Ability to operate calculator personal computer typewriter copy machine telephone collator and mainframe computer to process documents.
Ability to grasp bend lift and/or carry files/computer reports weighing a maximum of 30 lbs. to a height of 3 feet on an intermittent basis.
Ability to walk/stand and work 10% of shift walking a maximum of two miles.
Ability to sit and work 90% of shift.
Ability to access and input information using a moderately complex computer system.
Keep your workstation neat and orderly.
Ability to maintain attendance in conformance with standards.
Ability to maintain a neat clean and wellgroomed appearance.
Additional Information :
Experience Requirements
Any combination of education training or experience that provides the required knowledge skills and abilities.
Education Requirements
Any combination of education training or experience that provides the required knowledge skills and abilities.
Remote Work :
No
Employment Type :
Fulltime
Full-time