We are looking for a Community Host to Join our front of house reception team at the Gogar offices of a world renown bank.
The overall function of a Community Host is to own their designated space. They will roam their domain identifying problems; logging issues; booking meeting rooms; completing floor walks; inducting new starters; overseeing health and safety. This list goes on for the daily tasks of this new and exciting role!
Working in synergy with all service providers they will execute a seamless experience for the banks colleagues and visitors building a thriving community and driving the hotelification of the corporate working space.
Shifts: 40 hours per week shifts from MonFri
Salary: 26000
Qualifications :
- Have a genuine desire to deliver service and an approachable manner.
- Be a creative thinker ask questions and find solutions.
- Easily engages in conversation and develops rapport with others.
- Have excellent communication skills with both client and colleagues at all levels of the business.
- Be intuitive and interested in other people.
- Have the ability and personal drive to deliver consistently high standards.
- Have exceptional attention to detail.
- Be adaptable to varied client needs at times under pressure.
- Capable of handling customer complaints and identifying solutions or escalating as appropriate
- Selfmotivated
- Be flexible proactive and positive attitude.
- Be organized and able to prioritize work effectively with the ability to multitask.
- Be a strategic thinker and innovative problem solver.
- Experience of working in a corporate/hotel/hospitality environment essential
- Experience in working within vendors and 3rd party suppliers to deliver a service
- Experience within change management desirable
- Experience working with audio visual and conferencing equipment highly desirable.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Fulltime