Customer Support Operations Manager at Crypto App Blockchain Web3
Customer Support Operations Manager at Crypto App Blockchain Web3
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you an experienced Customer Support OR Community Manager looking to be part of an earlystage venture and have proven experience in web3 companies
Location: Remote. Your team is based in Europe and India.
Working Language: English
About the project
The #1 Crypto rewards platform where daily rewards meet smart investing.
Klink is a leading crypto platform that innovatively combines questbased task rewards with strategic investing opportunities on its multiservice platform. Klink provides a unique opportunity for its users to earn cryptocurrencies for participation in affiliatesponsored quests whilst growing their investments simultaneously.
The company is backed by toptier VCs in the US & Asia.
Tasks
We are seeking a creative and innovative Community Manager for our Web3 community on Telegram and Discord. Are you skilled in engaging communities and driving brand presence in the crypto space As a Community Manager at Klink you will work with senior leaders to foster a thriving online community enhance user engagement and support our mission to build the best place to earn crypto globally.
Role Responsibilities:
- Drive community engagement on Telegram and Discord ensuring a positive and inclusive environment.
- Respond promptly to community inquiries and feedback providing excellent support.
- Manage the support channels including Intercom Discord and Telegram.
- Develop and share content to keep the community informed and engaged.
- Monitor and report on community sentiment and feedback to guide improvements.
Requirements
- 2 years of professional experience in customer support OR community management preferably in the Web3 or crypto space.
- Fluent English is a must we are also looking for local managers with language skills in highly cryptoadopted countries like Turkish Vietnamese Portuguese or Spanish.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a fastpaced environment.
- Experience with Telegram Discord and other community platforms.
- Proficiency in content creation and basic graphic design tools.
- Passion for the Web3 space and understanding of blockchain technology.
Benefits
Why you should join us
- Join at an executive level and be involved in decisions that shape the companys brand and feel
- Work with us remotely and enjoy regular team events and occasional travel across the globe
- Take a trip with a forming team of highly skilled individuals who will always support you on this journey
If you want to know more about this opportunity please complete this application with your most recent work profile and we will get back to you ASAP. We are excited to meet you!
Employment Type
Full Time
