Deputy Manager - Operations
Deputy Manager - Operations
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Job Description
a) First point of contact for client engagement / escalation management
b) Identify and work towards improvements projects resulting in process efficiencies
c) Focus on SLA/KPIs and governance
d) experience leading a team
Relevant experience includes experience in following areas based on the requirement:
Invoice processing Exception handling Vendor master management Helpdesk/Service desk Open item remediation GRIR analysis and followupsT&E/ Concur Payments Procurement Support SAP knowledge strongly preferred
Exposure leading a team
Qualifications :
B.Com
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
