Associate IT Systems Analyst Based in Tuas Shuttle Bus Service Provided

Purpose

• This role undertakes projects related to system provisioning installations configurations as well as monitoring and maintenance of systems.
• Applies highly developed specialist knowledge and skills in systems administration onboarding of Manufacturing Lab Systems or Shopfloor devices and participate in the optimization of system performance.
• Required to be on standby with oncall availability to resolve systems related incidents.
• Works in a team setting and is proficient in Manufacturing systems Lab systems network connectivity and security standards integration environments between Manufacturing & Lab OT and Enterprise systems.
• Work with the site stakeholders to develop & manage data pipelines & models.
• Able to effectively solve issues as they arise in collaboration with the team. Able to communicate effectively and displays high service level standards.

Major Responsibilities

Business Analysis

• Elicit and analyze business requirements from key stakeholders and work with the team in assessing relevant solutions and their potential impact in the Manufacturing Lab and Enterprise environments.
• Work with the team to identify key business requirements and objectives to be achieved.

System & Operation Support

• Provide first level support to Operations Users and drive resolution on shopfloor related incidents for BTS supported IT/OT systems.
• Execute crisis management plans (e.g. PIAB BCP etc) for identified critical manufacturing & lab systems and assist in the coordination of major systems downtime or disruption events in.
• Performs systems administration support such as user access user access recertification systems audit trail review backup and restore data archival shopfloor qualification and coordination of systems patching/systems downtime activities.
• Acts as a Subject Matter Expert for Manufacturing Lab & Enterprise systems (E.g. POMS SM12 Empower OSI PI SAP).
• Participate in investigation arising out of products or Quality processes security noncompliance to perform product impact assessment root cause analysis and to ensure effective corrective action and preventive actions to prevent recurrence.

Projects

• Execute small scale projects or programs. Engage stakeholders on the projects progress and outcomes.
• Execute local projects (includes develop test cases perform qualification and post support of the change) for Manufacturing Lab & Engineering.

Continuous Improvement

• Execute plans for process improvement and optimization (e.g. support regulatory requirements process improvements initiatives resource assessment deployment methods and Considerations in generating and translating process improvement ideas into workable concepts)
• Any other responsibilities or tasks as assigned by your Supervisor/Manager.

Qualifications :

Education

• A bachelors degree in IT Computer Science Data Engineering

Essential Skills Experience and Competencies (includes Licenses Credentials)

• Good understanding of system development life cycle (SDLC) as well as SDLC methodologies such as Waterfall Agile DevOps.
• Understanding of various programming languages (e.g. C# Python R VBA) database management (e.g. SQL) and network infrastructure is preferred.  
• Familiar with the Extract Transform & Load process.
• Knowledge in the usage of tools and technology relevant to data & systems analysis
• Ability to exercise agility & flexibility in an ambiguous diverse & fastpaced environment.
• Good verbal and written communication skills.
• Problem solving abilities
• High degree of initiative ownership & collaboration to work in a crossfunctional setting.

Additional Information :

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.  It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.

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