Job Title: Business system Analyst
Job Location: Brampton ON (Hybrid)
Mode: Contract
Knowledge of OSS is a must
Working with the EM (Engagement Manager)/SDM (Solution Delivery Manager)/Program owner ensure that the requirements are well defined documented and prioritized.
Drive & contribute to project solutions JAD sessions responsible for gathering input / documenting HLD/DDD (High Level Design / Detailed Design Document).
Support SDM and SA (Solution Architect) in defining overall solution approach in consultation with IT stakeholders/application teams.
When required backfill role gaps (SDM PM SA) as needed.
Responsible (in partnership with the PM) for aligning all technology teams (including Digital Network) when delivering IT solutions.
Responsible for documenting / managing change requests (PCRs).
Track/document assumptions risks dependencies and ensure appropriate actions.
Responsible for HLD/DDD artifact documentation and submission to IT PMO.
Supporting project manager throughout project life cycle.
Work with Architecture and procurement on defining vendor expectations.
Responsible for Cyberstar (Security) documentation and related security management followup activities.
Responsible for documenting ORD (Operational Readiness Document).
Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams.
Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.
Release scope with ITPMO ERM.
Support Testing team and triage fixes for defects related solution & design;
Support PVT ORT BRT release implementation
Provide weekly monthly and quarterly status updates to Program Mgmt
Review QA Test Plan and Test Cases and provide the feedback;
Keep track of Deliverables and regular updates
Support the applicable teams with schedules and status reporting.
Scheduling meetings and control calls
Creating Minutes
Follow up to action items with other teams
HLD/DDD/PCR review setup and obtaining approvals;
What you have...
Undergraduate degree in Business Computer Science or equivalent experience.
Significant Experience as a Business Systems Analyst preferably with knowledge of Telecommunications products.
Associate Certificate in Business Analysis or in progress (i.e. CBAP Preferred).
Experience using Rogers systems preferred and/or an asset.
Jira knowledge is an asset
Demonstrated experience in Vendor Management/Coordinating third party development.
Experience with Software Development Lifecycle methodologies (Waterfall and Agile).
Demonstrated success working with internal and external business teams to understand and gather requirements and working with project teams to meet expectations.
Ability to quickly grasp new ideas and solutions communicate effectively with colleagues (business and technical staff) and end users.
Excellent decisionmaking problem solving verbal and written communication skills; interpersonal and organizational skills.
Ability to build relationships work collaboratively and resolve problems with people at all levels in the organization.
Experience working with external vendors.
Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking.
RoleSpecific Competencies: Business Analysis; innovative design skills problem solving; workflow analysis; project management.
Ability to express ideas and facts in a clear and understandable manner tailoring communication to the intended audience.
Excellent time management and priority management skills.
Flexible and possess a willingness to take on new projects/roles and to contribute to the teams success in a variety of capacities.
Selfstarter with the ability to multitask effectively and independently within a fastpaced environment