Fully remote Customer support - Portugal
Fully remote Customer support - Portugal
Posted on :
12-01-2025
Employer Active
1 Vacancy
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Job Description
Are you a French German Dutch Danish Hungarian or Czech speaker looking for a FULLY REMOTE position from anywhere in Portugal
Join our team in a Customer Service position where youll professionally address customer inquiries. Enjoy the benefits of Portugal rich culture beautiful landscapes and vibrant lifestyle.
Responsibilities
- Responding promptly to customer inquiries via email or live chat ensuring clear and professional communication.
- Handling and resolving customer complaints with empathy and efficiency aiming for firstcontact resolution.
- Providing product and service information to customers assisting them in making informed purchasing decisions.
- Processing orders forms applications and requests accurately and promptly.
- Upselling and crossselling products or services to existing and potential customers aiming to meet sales targets.
- Maintaining detailed records of customer interactions transactions comments and complaints for future reference and analysis.
Requirements
- Native French German Dutch Danish Hungarian or Czech
- Fluent English
- Experience in Customer Service preferred but not mandatory
- Ability to resolve customer concerns and create a seamless customer experience
- Soft Skills advanced Active Listening and Engagement
- Confident adaptable and Empathetic
- Pleasant and positive attitude
Benefits
- Competitive salary package for the Portuguese market
- Performance bonus
- Health insurance
- Career growth & development opportunities
Relocation package
- Flight ticket
- Accommodation
If you are interested apply directly or send your CV in English to
Employment Type
Full Time
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