Senior Performance Tester Contact Centre Technologies - Up to 7500 ph INC - Contract 6 months
Senior Performance Tester Contact Centre Technologies - Up to 7500 ph INC - Contract 6 months
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Job Description
Rate: $75 CAD Inc. per hour
Location: Barrie ON (Hybrid 2 days/week onsite)
Duration: 6 months (potential for extension)
We are seeking a Senior Performance Testing Engineer to join our clients dynamic team. This role is integral to transitioning IVR/Routing applications from legacy systems to the Genesys Platform. Were looking for a professional with a proven track record in performance testing excellent communication skills and a passion for delivering highquality results in a collaborative environment.
Key Responsibilities- Design write maintain and execute performance and load tests using tools like JMeter and HP LoadRunner.
- Develop automated test scenarios comprehensive performance test strategies and detailed documentation for reporting test results.
- Collaborate with project teams to understand system architecture and business requirements creating effective performance test plans.
- Partner with product owners and Scrum Masters to establish clear acceptance criteria for testing.
- Troubleshoot technical issues leveraging your understanding of product technical details.
- Conduct root cause analysis of performance issues with technical teams and recommend solutions.
- Communicate project updates effectively with Dev Leads and Technical Managers through emails reports and meetings.
- Provide training and mentorship to team members on performance and load testing best practices.
- Design and maintain scalable flexible and crossplatform performance test frameworks.
- Continuously improve test case documentation and optimize testing processes with innovative performance testing practices.
- 7 years of experience in software engineering with 5 years of demonstrated success in performance testing.
- 3 years of handson experience with performance testing tools such as JMeter or similar.
- Expertise in PaaS/SaaS performance testing environments.
- Proven ability to analyze system performance metrics and conduct workload profiling.
- Strong understanding of Agile methodologies and experience working in Agile teams.
- Excellent communication and presentation skills with the ability to convey technical details effectively.
- Experience with Genesys Cloud and contact center systems.
- Experience with digital communication channels such as Chat Chatbots Email and SMS.
CorGTA is an equal opportunity employer please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.
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Employment Type
Full Time
