Call Center Banker
Call Center Banker
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title : Call Center Banker
Location : Phoenix AZ
Salary : $24.00 $26.00 / hr On W2
Responsibilities:
- Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products services and solutions to meet those needs
- Responds to customer inquiries and concerns creating customized solutions
- Sells and fulfills banking products including checking and savings accounts credit cards Certificate of Deposits (CDs) Individual Retirement Accounts (IRAs) and loans
- Identifies client needs for licensed sales functions making referrals to Line of Business partners
- Quotes rates terms and programs for banking solutions
- Manages risk in every business product and service transaction leveraging available tools
Required Qualifications:
- Displays passion commitment and drive to deliver an experience that improves our clients financial lives
- Has a commitment to teamwork and the flexibility to work the schedule including weekends and holidays
- Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language building rapport and handling objections
- Is comfortable receiving ongoing performance feedback and coaching
- Is comfortable with ongoing change and learning new technology/processes
- Has at least an intermediate level of proficiency with computers
- Is selfmotivated with excellent organizational skills
- Has strong decisionmaking and problemsolving skills
Desired Qualifications:
- Experience in the banking/financial industry
- Experience working in a call center
- Experience in telephone sales
Employment Type
Full Time
