Lansing MI - IT - DTMB - CSS - End User Support - Cloud Engineer - Cloud Contact Center Engineer
Lansing MI - IT - DTMB - CSS - End User Support - Cloud Engineer - Cloud Contact Center Engineer
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1 Vacancy
Job Description
Position Description: Please ensure you attach the MI Cover Sheet (attached) a valid Right to Represent with candidates CONFIRMED location indicated and the candidates resume with full legal first name and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor only 1 level deep please use Formstack link: Prescreening questions are attached and must be answered by candidate & attached to submission. The State of Michigan is looking for a Cloud Engineer Cloud Contact Center Engineer Bill Rate: /Hr. Close to Submissions on 1/13 at 10am EST. Top Skill & Years of Experience Required: Knowledge of Nice InContact CXone (ACD IVR Auto Dialer Omnichannel WFM Studio Interaction Analytics POCs & Auto Attendant) 5 years of experience preferred NICE CXOne Studio experience 3 years of experience preferred Ability to program in one or more of the following software languages: C# C Java JavaScript Python 4 years of experience preferred Ability to develop maintain and troubleshoot webservice API calls 5 years of experience preferred Please do NOT submit DevOps Cloud Engineers Genesys or Amazon Engineers . Manager is looking for an Engineer to code on the NICE CXone platform. Position location: Lansing MI. Highly prefer candidates located in MI for hybrid schedule. If candidate is outside of MI please indicate location will consider 100% remote for outside MI candidates. If submitting candidate outside of MI please have them confirm their current location on RTR email document. Interviews: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. Duration: 1 year with possible extension. Please Read Full Job Description Attached.
Employment Type
Full Time
