drjobs IA-DOM-DOIT-BA2-SOC Technical Writer

IA-DOM-DOIT-BA2-SOC Technical Writer

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1 Vacancy
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Job Location drjobs

Des Moines, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

technical writing supportSecurity Operations Center Technical Writer needed. The Business Consultant supports the State of Iowas Office of the ChiefInformation Officer (OCIO) Security Operations Center (SOC). The purpose of this position isto provide technical writing support standardization of documentation andbusiness support across the SOC.
  • SOC Incident Playbooks.
  • RACI (Responsible Accountable Consulted andInformed) grids per playbook.
  • The Business consultant will assist in the definition andmeasurement of SOC Service Level Agreements (SLA) Memorandum of Understanding(MOU) Memorandum of Agreement (MOA) and other formal documentation to supportthe SOC. Integrate Key Performance Indicators (KPI) and develop statusreporting for stakeholder consumption.

      Provide business analysis process analysis andproject coordination services. Develop business cases business impactstatements and integrate security prioritization metrics to drive businessdecisions.
    • Analyze business processes procedures andorganization structure in order to identify problems and determine solutions.Elicit requirements from stakeholders analyze the requirements document andcreate functional specifications as required.

      Candidate Requirements:
    • Proven ability to work with diverse audiencesand translate technical information into nontechnical information.
    • Knowledge of project management conflictresolution and incident escalation preferred.
    • Ability to resolve issues in a variety ofcomplex situations which require complex judgments and solutions based onsophisticated analytical thought.
    • Must be an individual of high integrity and be amodel of unwavering integrity to others.
    • Ability to work independently as part of a teamof peers and also to support and contribute to a multidisciplinary teamenvironment
  • Employment Type

    Full Time

    Company Industry

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