Advisory Consultant - AI Operations Engineer with ITIL
Advisory Consultant - AI Operations Engineer with ITIL
Posted on :
11-01-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-01-2025
Job Description
Skills: AI Operations Engineer with ITIL Process Support Specialty
Drug test needed Yes.
Onsite presence The resource is needed to go Onsite 12 trips per month and rest of the project can be delivered Remotely. There will be planning/coordination before onsite trips.
Onsite address Jersey City NJ and/or Charlotte NC
Client is looking for a technical AI Operations Engineer with ITIL Process Support Specialty. This resource will support the launch of new capabilities specifically an Auto Recommend and Enhanced Search solution for a large Financial Services provider. The resource will focus will be on deploying operating maintaining optimizing and managing the inference services that support this solution.
Scope Details:
Enterprise Consulting experience with a focus on Data Machine Learning and GenAI solutions (15 years preferred)
Proficiency in designing and delivering solutions that leverage GenAI technologies (e.g. LLMs Foundation Models)
Deep familiarity with relevant concepts and models/technologies (e.g. transformer models prompt engineering model finetuning)
Experience delivering and scaling complex infrastructural solutions across diverse platforms
Ability to translate complex processes and business problems into technical solutions
Strong knowledge of:
vLLM
OpenShift AI
Prometheus
Grafana
Aqua
Automation of deployment and execution of pipelines
Proficient knowledge of:
Python and SQL
Apache Spark Apache Hadoop Informatica and similar data processing tools
Proven experience with building test procedures and ensuring data pipeline quality reliability performance and scalability
Proven experience developing a comprehensive set of process document runbooks and plans will be developed to cover key operational procedures and activities including:
Operational procedures
Activities and tasks
Escalation processes
Communication plans
Ability to develop applications that expose and use Restful APIs for data querying and ingestion
Understanding of the AI tooling ecosystem (e.g. Kubernetes MLOps AIOps)
Strong communication and customerfacing skills
Ability to work efficiently in collaborative teams using Agile methodologies
Ability to influence and interact with confidence and credibility at all levels
General awareness of Dell Technologies products
Knowledge of industrywide AI Studios and AI Workbenches
Experience preparing data for machine learning and Large Language Model ingestion and training
Experience building and using Information Retrieval frameworks for LLM inferencing
Working knowledge of Linux cloud technologies and Lean and Iterative Deployment Methodologies
University Degree aligned to Data Engineering and/or Data Science
Relevant industry certifications (e.g. Databricks Certified Data Engineer Microsoft Certifications NVIDIA Certifications)
This AI Operations Engineer with ITIL Process Support Specialty will working within a broader team to ramp up to provide operational support by the target golive date March 1st 2025. The services to be performed include:
Incident management: Level 3 support for issue identification diagnosis escalation resolution and coordination with key stakeholders and providers (e.g. NVIDIA OpenShift).
Vulnerability management: risk assessment CVE scanning patching and remediation.
Monitoring and alerting integration and operation.
Model performance tuning and troubleshooting.
Container image management and deployment.
Model deployment: including pipeline development and operation of endtoend deployment processes.
Code deployment: including pipeline development and operation of endtoend deployment processes.
Employment Type
Full Time
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