Property Operations Assistant- Recruited

Additional Details

• Preferred Pay Rate Range : BR33.75
• ReportTo Detail : 100% on Campus
• Tenure Limit : 3 Months
• FLSA Exemption Status : NonExempt/OT Eligible
• Required Education : College Graduate
• Required occupational training certifications or license(s) : None
• Business Title : Custodial Supervisor
• Additional Job Details : Position Description As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities Campus Services this position is responsible for the daily supervision of custodial services operations in an assigned area(s) including all routine and specialty work. The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction. 1. Ensures all Custodial Services operations adheres to customerdetermined standards. Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements. Continually review and adjust schedules and routines as needed. 2. Provides handson training to custodians in effective cleaning procedures proper use of equipment and cleaning solutions building security and environmental health and safety regulations. 3. Communicates effectively and consistently with custodial staff community members and customers electronically and facetoface to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Meets with staff as needed to address issues and concerns. 4. Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program. 5. Assigns and supervises work performed by hourly custodial employees and subcontracted cleaning services (as required). 6. Performs regular cleaning quality inspections for all areas. Document inspection results and initiate corrective actions as needed. Implement quality improvement recommendations made by independent thirdparty cleaning auditors. 7. Manages employee performance; provide counsel or disciplinary actions as necessary. Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices. 8. Ensures compliance with all Departmental University and governmental procedures policies and regulations. Assures compliance with bargaining unit agreement. 9. Ensures custodial operations compliance with all customerestablished procedures for use and care of facilities. 10. Ensures custodial operations compliance with all procedures of workplace safety environmental regulations resource efficiency (recycling and energy conservation programs) and building safety. 11. Coordinates and supervise customer requested function setups snow removal operations and response to emergency conditions. 12. Performs finance and administrative duties such as maintaining records of employee attendance and payroll work schedules key distribution logs equipment and assist with monitoring supply of inventory. 13. Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records. 14. Leads provides support to or performs special projects (short and longrange) initiatives and tasks as assigned/directed. Basic Qualifications: High school diploma or equivalent work experience required Two to three years of supervisory experience in a customerfocused custodial operation required. Specialized knowledge of effective custodial and housekeeping procedures and cleaning systems required. Excellent verbal and written communication organizational and time management skills required. Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word Excel Outlook) and webbased applications required. Must be able to understand explain and enforce departmental and University policies and procedures. Demonstrated ability to read write and perform financial calculations and administrative duties
• Does this position require a HUID : Yes
• Is the worker converting from being a Harvard fulltime employee (FTE) : No
• Preidentified candidates information including name email phone state/city/zip & pay rate : (No Value)
• Role requires identity I9 and 3 reference screen (recruited) : Yes
• Role requires identity I9 screen (payrolled) : No
• Role requires DMV/driving history screen : No
• Role requires criminal background and sexual offender screening CORI/SORI : Yes
• Role requires criminal background screen : Yes
• Role requires 10panel drug screen : No
• Role requires credit record check : No
• Role requires compliance with Immunization policy. : No