Pharmacy Technician I Jobs in V R Della Infotech Inc in Philadelphia, PA - USA

Pharmacy Technician I

V R Della Infotech Inc

Posted on : 11-01-2025

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1 Vacancy

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Job Location

Philadelphia, PA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 11-01-2025

Job Description

Duties: The pharmacy technician supports the organizations mission and purpose by providing frontline customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members pharmacies and prescribers in our National Customer Care Center. Consistently meet established productivity schedule adherence and quality standards. SPECIFIC RESPONSIBILITIES:1. Provide realtime support to pharmacies with point of service inquiries. 2. Educate prescribers on formulary and prior authorization processes. 3. Enter customer data and other relevant information into our documentation tool. 4. Assist members with pharmacy benefit inquires. 5. Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.6. Effectively communicate issues and resolutions to customers and appropriate internal staff.

Skills: 3 to 5 years Recent PBM and/or pharmacy experience

Education: HS Diploma/GEDBachelors Degree or equivalent experience preferredPharmacy Technician Certification (PTCB NCCT or ExCpt) REQUIRED

Required Skills: PHARMACYPTCBREALTIMECUSTOMER SUPPORTDOCUMENTATION

Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English( Speak Read Write )
Department: PFMRX: PFMRXPerformRxPharmacy Operations
Job Category: NonClinical Nursing/Tech

Employment Type

Full Time

Company Industry

Key Skills

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About Company

V R Della Infotech Inc

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Pharmacy Technician I

V R Della Infotech Inc

Job Description

Employment Type

Company Industry

Key Skills

About Company

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