Qualifications: Credentials/Licenses/Certifications - Must have a good driving record (less than six (6) active points on driving records at the application stage of the hiring process).
- Must possess a valid Ohio drivers license.
- CCNA CCNE CompTIA A and Network certifications are desirable.
- Cisco certification is highly desirable.
- Additional computer certification(s) in related areas are desirable.
Essential Functions: Evaluation of this position is based primarily on the performance of the following essential functions which include but are not limited to:
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Network and Telecommunications System Administration:
- Install configure and maintain the Park Districts data and voice networking systems including data/voice/video/cellular services.
- Monitor all networks and central telecommunication systems for maximum availability and performance.
- Administer and manage network security particularly firewalls and resource monitoring.
- Perform performance tuning and capacity planning activities.
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Documentation and Problem Resolution:
- Create and maintain documentation for network configurations processes and service records.
- Assess malfunctions of network hardware/software and telecommunication systems working towards quick resolutions.
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Backup and Disaster Recovery:
- Perform routine backups and archival of system configurations to assist with disaster recovery efforts.
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Interconnections and Collaboration:
- Establish and manage interconnections between other networks/entities (e.g. for Rangers).
- Coordinate with the Systems Administration Lead Technician and Building Trades division on networking infrastructure implementation and changes.
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Technology Research and Vendor Evaluation:
- Research the latest technologies and evaluate vendor proposals and solutions.
- Monitor trends in data and voice systems including video conferencing.
- Suggest new technologies for potential use in the park district.
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User Training and Vendor Consultation:
- Train users and associates on networking phones (including cellular/smartphones) voicemail and video conferencing.
- Consult with outside vendors on all issues related to telecommunications computers hardware software and related matters professionally and promptly.
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OnCall Technical Support:
- Provide oncall technical support including weekends and evenings.