Director User Research
Director User Research
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Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a Director User Research to join Procores Product Design team.
As a Director User Research you will be accountable for the research strategy and execution that informs Procores endtoend experiences. Youll lead a talented research team and work with other crossfunctional teams to gather synthesize and distribute customer insights to help inform and design industryleading customer experiences. Youll be deeply connected with and motivated by our vision to improve the lives of everyone in construction.
This position will report to our VP of Design and will be based in our Austin Texas office. Were looking for someone to join us immediately.
What youll do:
Lead a team of talented researchers and research operations specialists.
Create and manage research roadmaps.
Develop research plans to inform and validate our product vision.
Gather and analyze qualitative and quantitative insights to inform experience decisions.
Collaborate with key leaders to develop and prioritize business objectives and key results.
Be a strong advocate for customercentered design.
Oversee our customer experience metrics.
Be a strong advocate for the voice of our customers.
What were looking for:
Bachelors or masters preferred in graphic design HCI UX Research a related area of study or equivalent work experience.
8 years of experience researching building and delivering successful B2B and/or consumer products at scale.
Prior user research management experience in a collaborative environment with a track record of managing effective user research teams.
Ability to fluently communicate between business and research setting meaningful goals and objectives for your team while advocating for key research and design decisions to company leadership.
Proven track record of leveraging analytics to inform decisions and validate hypotheses.
Demonstrated ability to recognize and inspire excellence in design and research work among team members with strong servant leadership qualities fostering team autonomy and engagement.
Deep understanding of usercentric problemsolving design thinking and fullcycle product development.
Proficient with modern design and research tools.
Additional Information :
Base Pay Range $233360 $320870. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation will be based on a candidates jobrelated skills experience education or training and location.
Perks & Benefits
At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
If youd like to stay in touch and be the first to hear about new roles at Procore join our Talent Community.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
A criminal history may have a direct adverse and negative relationship on the following job duties potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing accessing and handling confidential information including proprietary and trade secret information as well as accessing Procores information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers stakeholders and/or colleagues; and 3. exercising sound judgment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
