Inside Sales BRS - Burlington

PRINCIPAL RESPONSIBILITIES:

Konecranes a world leading group of Lifting Businesses is looking for ambitious confident and motivated individuals for our Business Development Team. As an important point of contact with our current customers our Business Review Specialists (BRS) execute a critical part of our customer consultation process the Business Review. The BRS will perform an indepth review of the service relationship looking at progress feedback and documented value. Upon completion of the Business Review the BRS will focus on renewing the customers current service agreement with Konecranes. BRS will evaluate crane usage from remote monitoring statistics operating environment duty classification manufacturers recommendations and local regulations while discussing recommendations and planning jointly with the customer. BRS play a key role in our business success strategy. BRS will focus on delivering a world class customer service experience being fully committed to retaining our customers and ensuring they have the necessary information to make the right decisions for their unique needs. Our Canadian BRS Team will be key component of the pipeline and revenue growth for Konecranes.

• A BRS supports our local service branches by renewing service agreements.
• Conducts Business Reviews online using our customer portal.
• Proposes appropriate service agreement to meet usage operating environment duty classification manufacturers recommendations and local regulations and secures retention of customer.
• Collaborates with local branch to ensure a successful customer experience and proper delivery of the service agreement.
• Delivers all pertinent customer intelligence from the renewal process to the local service branch.
• Maintains daily activities in customer relationship management tools by tracking calls emails and interactions with customers during the retention process.
• Works closely with local branches to improve customer agreement retention overall customer relationships scope of services delivered and overall profitability and efficiency.

Qualifications :

REQUIRED EXPERIENCE:

• One(1) year/s of business development or sales experience preferred.
• Experience with CRM tools is a plus.
• Must have excellent written and verbal communication skills and PC skills.

OTHER EXPERIENCE:

• Must be coachable with a willingness to learn. Must have a desire to be successful and grow in a world class organization with a commitment to excellence superior relationship building and collaborative capabilities. Must be willing to develop Konecranes sales ethics and values.

EDUCATION:

• Bachelors degree in Business or other related studies required. I have read and reviewed the above and understand this positions responsibilities.

Additional Information :

What were offering inreturn:

• RRSP Match
• Standard Benefits (Dental Vision and Medical)
• Profit Sharing
• Personal Emergency Leaves
• Learning Development Programs
• Flexible Hours
• Short & Long term Disability Plans

How to reach us

If you dont meet the desired criteria 100% and your resume looks like an experience Dont worry! Life experience is also important to us so show us what you can do.

Send us your meaningful application documents online.

Grow your career with Konecranes and discover exciting opportunities while doing the job you love!

Konecranes moves what matters. Konecranes is a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Remote Work :

No

Employment Type :

Fulltime