Customer Service Representative
Customer Service Representative
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Job Description
Forstr du dig p at mde vores kunder gennem telefonen med et smil i stemmen levere frsteklasses service til bde kunder og interne medarbejdere samtidig med at du har et hjt fagligt niveau s er jobbet som Customer Service Representative hos Experian noget for dig!
Primre arbejdsopgaver:
- Registrering og lsning af sager via telefon eller mail
- Videreformidling af og opflgning p sager til 2. line support
- Brugersupport af applikationer og services
- Kontrakthndtering
- Tildeling af brugeradgange (Access Management)
Qualifications :
Vi sger dig som:
- Er serviceminded og professionel
- Taler og skriver flydende dansk
- Taler og skriver engelsk p hjt niveau
- Har gode itkompetencer
- Vrdstter teamwork og er engageret i at bidrage til et positivt arbejdsmilj
- Kan lide at lre nye ting hele tiden
- Trives i en travl hverdag dog med tid til sjov med kollegaerne
Vi kan tilbyde:
- Samarbejde med et fagligt dygtigt og engageret team p 6 personer
- Stor berring p tvrs af organisationen. Kundeservice er ofte goto nr folk sger svar p sprgsml
- Store muligheder for at udvikle dig fagligt og personligt
- En lkker kantineordning og flles morgenmad om fredagen
- Pensions og sundhedsordning
- Konkurrencedygtig lnpakke
- Mulighed for hjemmearbejde
- Gratis fitness
Arbejdsstedet er Lyngbyvej 2 2100 Kbenhavn . Arbejdstiden er 37 timer om ugen fordelt i tidsrummet 8.00 til 17.00.
Kandidater bliver indkaldt lbende til samtale.
Har du sprgsml til stillingen er du velkommen til at kontakte Customer Service Team Lead Catrine Genesteix p tlf.:
Yderligere oplysninger :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
