Staff Systems Engineer Cloud Infrastructure
Staff Systems Engineer Cloud Infrastructure
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Salary Not Disclosed
1 Vacancy
Job Description
This position reports to Director Systems Engineering Cloud Advancement Team
ServiceNow is changing the way people work. With a serviceorientation toward the activities tasks and processes that make up daytoday work life we help the modern enterprise operate faster and be more scalable than ever before.
ServiceNow has been serving customers for 17 years and has built a resilient and robust business with a solid customer base. The Cloud Infrastructure Systems Engineering team at ServiceNow is looking for help to architect and build the server infrastructure and core services that allow our SaaS platform to run at scale and with high availability. We are looking for a skilled Systems Engineer who can help craft the technology and processes needed to sustain ServiceNows growth while gaining valuable experience in modern systems and software development. This role is available in our Kirkland Washington San Diego California offices or applicable remote locations.
What you get to do in this role:
- Support develop and maintain softwaredefined declarative infrastructure at scale.
- Support build systems web services and automation tools that are thoroughly specified documented and testable.
- Support review build orchestration workflows by leveraging features of the ServiceNow platform.
- Research and implement new opensource and commercial tools technologies and methodologies.
- Collaborate with peer teams who have built worldclass networking and orchestration solutions.
Qualifications :
To be successful in this role you have:
- 6 years of relevant experience
- Can figure things out. You will have documentation and many peers to turn to for help but your work will touch many interconnected systems and technologies; too many to rely solely on others knowledge. To succeed you will need to investigate and discover on your own being selfdriven and accountable.
- Is very comfortable building and maintaining Linuxbased systems through automated tooling such as (but not limited to) Terraform Puppet Ansible PowerShell etc.
- Is comfortable with virtualization using both public and private cloud infrastructure technologies such as Microsoft Azure Amazon EC2 Google Cloud etc.
- Is comfortable designing authoring testing and debugging code in a popular systems language such as Python Go Java or Ruby
- Has a working understanding of related infrastructure concepts such as IP networking block and file storage loadbalancers etc.
- Has a working understanding of related internet protocols such as DNS LDAP NTP SMTP HTTP etc.
- Is an excellent oral and written communicator
- Has experience working with Agile software development methodologies (Previous SPRINT/SCRUM experience)
- Has integrity and honesty and can uphold ServiceNows values
While these are not musts they are undoubtedly nicetohave:
- Full time software development experience
- Public cloud experience running production services at scale: (Azure AWS GCP etc.)
- Public cloud experience with onprem to Hybrid or full Public Cloud native migrations which include: Scoping/planning performance characteristics in the migration to Public Cloud infrastructures (IaaS or IaC)
- Extensive experience with performance monitoring performance troubleshooting and performance reporting of Public Cloud services & infrastructure
- Public cloud performance bottleneck troubleshooting debug experience with control plane issues related to the performance of services or infrastructure running in the Public Cloud (Azure AWS GCP etc.)
- Relevant Azure AWS or GCP certifications
- Deep experience with Terraform (any provider but especially Azure)
GCS23
For positions in the Seattle metro/Kirkland areas we offer a base pay of $158500 $277500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
